On-Call Remediation and Security

The City of New Haven is seeking to establish comprehensive, on-call remediation and security contracts with qualified vendors to provide emergency response services around the clock. The primary objective is to ensure rapid, effective assistance in situations involving damage to public property, infrastructure, or community safety resulting from fires, storms, accidents, or other disasters. The scope of services includes emergency board-up of windows and doors, installation of temporary fencing, mitigation of water and smoke damage, debris removal, structural drying, mold remediation, and related tasks aimed at minimizing disruptions and safeguarding property. The initiative emphasizes building a reliable network of experienced contractors capable of quick deployment and collaborative work with municipal departments and emergency responders, thereby supporting the city's commitment to public safety and swift recovery efforts. The procurement process is detailed through an RFP issued on November 5, 2025, with a deadline for proposals set for November 25, 2025. Vendors are encouraged to participate via the City’s OpenGov portal, with key evaluation criteria focusing on quality, timeliness, and compliance with local and federal regulations. The contract size ranges from five to fifteen million dollars, reflecting the scale and importance of the services. Supporting documents outline operational procedures, performance evaluation methods, legal and contractual obligations, and fee structures, including new EEOC fee requirements. Overall, the contract aims to establish a dependable, professional emergency response framework that enhances the City’s capacity to respond efficiently to unforeseen incidents, ensuring community safety and property protection through well-coordinated, prompt, and compliant services.