This Government Contract opportunity from Texas was posted on July 6, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Ongoing ITSM Support & Customer Success

Closed

State & Local

Submission Closed08/17/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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Solicitation # SRC0000037426

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about 9 hours ago

DEADLINE

in 28 days

AI Contract Overview

The Tarrant County 9-1-1 Emergency Assistance District in Texas is seeking a subcontractor for Ongoing ITSM Support and Customer Success. This engagement focuses on providing post-implementation support, which includes help desk assistance, system monitoring, and troubleshooting to ensure operational stability. Additionally, the selected provider will be responsible for the continuous improvement of workflows and integrations to optimize system performance. The solicitation is categorized under NAICS code 541519. Interested parties must submit their responses by the deadline of August 17, 2026. This contract is designed to maintain the efficiency and reliability of critical emergency assistance infrastructure through dedicated technical support and strategic system enhancements.

General Info

Tarrant County seeks a subcontractor for ITSM support and customer success by August 2026.

Agency

Texas → Tarrant County 9-1-1 Emergency Assistance District

NAICS

541519 - Other Computer Related Services

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP-2026-0001.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

TICKETING / ITSM SYSTEM

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedJul 6

subcontract

Response DeadlineAug 17

Deadline has passed

Submission Closed

08/17/2026, 10:00:00 PM UTC

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Organization & Contact Information

AgencyTexas → Tarrant County 9-1-1 Emergency Assistance District

ContactsNo contacts available

OfficeN/A

Organization / AgencyTexas → Tarrant County 9-1-1 Emergency Assistance District

Office AddressN/A

ContactsNo contact information available

Full Description

Post-implementation support including help desk assistance, system monitoring, troubleshooting, and continuous improvement of workflows and integrations.

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