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This Government Contract opportunity from Oregon was posted on May 14, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Ongoing Support & Maintenance Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
New
SLED
EMS LINQ-Software Maint/Support-CNP
Solicitation # SRC0000037179
The Alabama State Department of Education, Child Nutrition Programs, is soliciting a sole source contract for consolidated software maintenance and support for EMS LINQ applications. This contract ensures uninterrupted service for several USDA food and nutrition programs, including the National School Lunch Program, School Breakfast Program, Summer Food Service Program, Child and Adult Care Food Program, Commodity Supplemental Food Program, Emergency Food Assistance Program, and the Statewide Procurement Program. The scope of work covers ongoing operations for software updates, security patches, hosting services, annual subscriptions, regulatory updates, and technical support for tools such as the SNP, SFSP, and CACFP Core Modules, Cartwheel Meal Counter software, and LINQ FDP. The contract is effective from October 1, 2026, to September 30, 2027, with the possibility of annual renewals for up to five years or until a total contract cost of 25,000 dollars is reached. Price escalations are limited to a maximum of 5 percent of the annual cost and cannot exceed the total contract ceiling. Award evaluation may include cost realism and price reasonableness analysis, and selected suppliers must provide proof of qualifications, professional licenses, and certificates of insurance. Compliance requirements include registration with the Alabama Secretary of State for foreign entities, enrollment in E-Verify, and adherence to state tax laws and the Beason-Hammon Alabama Taxpayer and Citizen Protection Act.
Alabama State Department of Education, Child Nutrition Programs

POSTED

about 20 hours ago

DEADLINE

in 2 days

AI Contract Overview

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The contract titled "Ongoing Support & Maintenance Services" involves providing comprehensive post-launch support to ensure the smooth operation of the system. Key services include helpdesk assistance to address user inquiries and issues, timely bug fixes to maintain software functionality, continuous system monitoring to detect and prevent potential problems, and adherence to defined service level agreements (SLAs) to guarantee performance standards. The contract is structured as a subcontract and is associated with the NAICS code 541519, which relates to specialized computer-related services. The opportunity is posted by the SHPO agency in Oregon, with the place of performance specified as Salem, ZIP code 97301. The solicitation was made available on May 14, 2026, and responses are due by May 28, 2026. Although some details such as the solicitation number and point of contact are not provided, the contract is focused on sustaining operational support post-launch, emphasizing a proactive approach to maintenance and user assistance through a structured service framework.

General Info

Providing ongoing software support, bug fixes, monitoring, and helpdesk under SLA for SHPO Oregon.

Place of Performance

SALEM, OR, 97301, USA

Set-Aside

NONE

Documents

This scope was carved out of S-63400-00016957.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

13856 Heritage Hub Special Procurement

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyOregon → SHPO
ContactsNo contacts available
OfficeN/A
Organization / AgencyOregon → SHPO
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide post-launch support, including helpdesk services, bug fixes, system monitoring, and service level agreements (SLAs).

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