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Ongoing Technical Support and Help Desk

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Pinellas County Housing Authority is seeking a subcontractor to provide ongoing technical support and help desk services for residents in Largo, Florida. This contract focuses on delivering Tier 1 and Tier 2 technical assistance, specifically covering internet and TV service, device troubleshooting, and general account management. The solicitation was posted on August 17, 2026, with a response deadline of September 17, 2026. Classified under NAICS code 541519, this opportunity is managed by the State of Florida and aims to ensure residents have reliable technical support for their essential connectivity and entertainment services.

General Info

Pinellas County Housing Authority seeks a subcontractor for resident technical support and help desk.

Agency

State of Florida → Pinellas County Housing AuthorityView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Largo, FL, USA

Set-Aside

NONE

Documents

This scope was carved out of 26-009.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Television and Internet Services

AI Contract Breakdown

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Timeline

Posted

subcontract

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyState of Florida → Pinellas County Housing Authority
ContactsNo contacts available
OfficeN/A
Organization / Agency
State of Florida → Pinellas County Housing Authority
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Tier 1/Tier 2 technical support for residents covering internet, TV service, device troubleshooting, and account management.

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More opportunities from State of Florida → Pinellas County Housing Authority

Same awarding agency

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SLED
Affordable Multifamily Housing Development ManagementThe contract entails end-to-end development management for affordable multifamily housing projects, requiring comprehensive oversight from initial site control through final regulatory and financial closeout. This includes securing land rights, navigating zoning and land-use approvals, and ensuring full compliance with local, state, and federal housing codes, particularly coordination with the Pinellas County Housing Authority and the U.S. Department of Housing and Urban Development. The successful bidder must deliver a detailed financial proforma outlining funding sources, cost estimates, subsidy structures, and long-term operational viability while aligning all aspects of development with HUD’s affordability and compliance mandates. The project is classified under NAICS code 236220 for multifamily residential construction and falls under a subcontract arrangement managed by the Pinellas County Housing Authority on behalf of the State of Florida. Performance is expected to occur primarily in Largo, Florida, with all deliverables and reporting tied to federal, state, and local housing objectives. Respondents must submit proposals by August 29, 2026, and are expected to demonstrate proven experience in affordable housing development, regulatory interfacing with housing authorities, and the ability to manage complex financing structures including tax credits, grants, and Section 8 programs. The contract seeks a partner capable of streamlining the entire development lifecycle under stringent public accountability standards.
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