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Ongoing Technical Support & Help Desk Services

Active

Federal

Response Deadline08/24/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Department of Veterans Affairs, specifically Rpo West, is seeking a subcontract for ongoing technical support and help desk services for the IPC system. The scope of work involves the provision of Tier 1 and Tier 2 technical support, which includes managing help desk operations, performing system troubleshooting, and conducting continuous system monitoring. This requirement is categorized under NAICS code 541519 and will be performed in Phoenix, Arizona. This opportunity is designated as a sole source set-aside for Service-Disabled Veteran-Owned Small Businesses under FAR 19.14. The solicitation was posted on August 13, 2026, with a response deadline set for August 24, 2026, at 5:00 PM.

General Info

VA Rpo West seeks SDVOSB for IPC technical support services in Phoenix, Arizona.

Agency

Department Of Veterans Affairs → Rpo West (36C24W)View Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Phoenix, AZ, 85012, USA

Set-Aside

SDVOSBC

Documents

This scope was carved out of 36C24W26Q0253.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Notice of Intent to Sole Source Thundercat Technologies For Get Well Network

AI Contract Breakdown

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Timeline

PostedAug 13

subcontract

Response DeadlineAug 24

Submission deadline

Response Deadline

08/24/2026, 05:00:00 PM UTCin 10 days

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Rpo West (36C24W)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → Rpo West (36C24W)

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provision of Tier 1–2 technical support for the IPC system, including help desk operations, troubleshooting, and system monitoring.

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