This Government Contract opportunity from Florida was posted on August 13, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Top

Help Desk & Tier 2 Technical Support

Closed

State & Local

Submission Closed09/03/2026, 01:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541519

New

Federal

MIM Software Technical Support and Maintenance

241-NETWORK Contract Office 01 (36C241)

POSTED

DEADLINE

Solicitation # N66001-27-Q-0TBD

POSTED

DEADLINE

Department of the Air Force Program Business and Enterprise Systems (BES) Commercial Solutions Opening (CSO)

Solicitation # FA8771-26-S-C0001

The Department of the Air Force Program Business and Enterprise Systems (BES) has established a multi-year framework via Commercial Solutions Opening (CSO) FA8771-26-S-C0001 to acquire innovative Commercial-Off-The-Shelf (COTS) IT and business solutions. This umbrella solicitation serves as an administrative framework rather than a direct request for proposals, with specific opportunities to be announced through individual open or closed Calls for Proposals published as amendments until March 2, 2030. Awards may be executed as FAR-based contracts or Other Transaction Agreements (OTAs) under 10 USC 2371b. The scope focuses on several key areas, including artificial intelligence, agile methodology, automation, scalability, security, and the reduction of total lifecycle costs of ownership. Eligible participants include traditional and non-traditional defense contractors, research institutions, and both large and small businesses. All offerors must maintain active registration in the System for Award Management (SAM). Evaluation of proposals will be based on the merit of the proposed concept in addressing specific Areas of Interest, focusing on technical soundness, commercial innovation, and price reasonableness, with funds availability serving as a mandatory pass/fail gate. The framework allows for iterative prototyping and the potential for follow-on production contracts, which may be negotiated with or without further competition. While the general framework is open, specific set-asides for small businesses will be determined at the individual call level.

POSTED

DEADLINE

Solicitation for Snowbound Rastermaster software

Solicitation # 28321327Q00000006

Office of Acquisition and Grants

POSTED

DEADLINE

IT Security & Compliance AuditingThis IT Security and Compliance Auditing subcontract involves providing specialized security reviews and auditing services for prime contractors working on Oregon Department of Human Services projects. The scope of work includes reviewing EIS cloud workbooks, performing vulnerability assessments, and conducting penetration testing specifically for the eAVS portal. Additionally, the contractor is responsible for utilizing security scanning tools to ensure all operations adhere to Medicaid data privacy standards. Key deliverables for this engagement include the production of security audit reports, official compliance certifications, and approved cloud workbooks. The work is performed in Salem, Oregon, under NAICS code 541519. Interested parties should note the solicitation timeline, with a posted date of October 6, 2026, and a response deadline of October 13, 2026.

POSTED

DEADLINE

VNS Application Support ServicesThe VNS Application Support Services subcontract involves providing ongoing technical support and maintenance for prime contractors working on projects for the Government of Ontario's Ministry of the Solicitor General. The scope of work focuses on delivering Tier 2 and 3 technical support, implementing application updates, and resolving bugs through the use of ticketing systems and application monitoring tools. To ensure operational efficiency, the service provider must adhere to ITIL or similar service management frameworks. Key performance requirements include maintaining application uptime and delivering detailed monthly support reports. Interested parties must submit their responses by the deadline of November 19, 2026.

POSTED

DEADLINE

Mobile Platform Support & Maintenance ProviderThe Mobile Platform Support and Maintenance Provider subcontract involves providing technical support and maintenance for prime contractors working on City of Barrie mobile platform projects. The selected provider will perform hourly professional services focused on maintaining OS compatibility for both iOS and Android platforms while managing support tickets through designated help desk systems. The provider is required to adhere to the City of Barrie Service Level Agreements and deliver regular maintenance reports, documentation of resolved tickets, and updated software versions. This opportunity was posted on October 5, 2026, with a response deadline of November 3, 2026, falling under NAICS code 541519.

POSTED

DEADLINE

Data Destruction & Audit Framework Technical LeadThis subcontract for Philadelphia Gas Works seeks a Data Destruction and Audit Framework Technical Lead to establish technical standards for the secure purging of digital and physical media. The scope of work focuses on implementing NIST SP 800-88 standards and developing legal hold freeze procedures across IT, Cloud, and OT systems. The selected contractor will be responsible for creating auditable destruction procedures, issuing certificates of destruction, and building verification checklists and audit frameworks specifically for SaaS providers. The opportunity is categorized under NAICS code 541519 and was posted on October 5, 2026, with a response deadline of October 28, 2026. The primary objective is to ensure that all data disposal activities meet rigorous security and compliance requirements through a structured, verifiable framework.

Philadelphia Gas Works

POSTED

DEADLINE

Tier 1 & 2 Technical Support ProviderThis subcontract agreement establishes a Tier 1 and 2 Technical Support Provider to assist prime contractors managing software contracts for the City of Peterborough. The provider is responsible for operating comprehensive help desks via phone, email, and ticketing portals using platforms such as Zendesk or ServiceNow. Key operational duties include monitoring system availability, managing the escalation of critical issues, and ensuring consistent system uptime. Performance is governed by a Support Service Level Agreement that mandates specific response and resolution targets. To ensure accountability and transparency, the provider must deliver detailed monthly support reports. This opportunity is categorized under NAICS code 541519, with a response deadline set for October 27, 2026.

POSTED

DEADLINE

Workday Application Management Services - RFP

Solicitation # 59B-2026

The City of Bellingham is soliciting proposals under RFP 59B-2026 for Workday Application Management Services. The selected vendor will provide functional, technical, and advisory support to ensure the stabilization, optimization, and troubleshooting of the Workday platform following its implementation. This support is critical for managing the city's complex public-sector requirements, including payroll compliance and the administration of multiple collective bargaining agreements. Interested firms must submit their qualification documents via the city's procurement website by 11:00 AM on October 28, 2026. The deadline for submitting clarification questions is October 21, 2026. This is a one-step unsealing process conducted in USD, and all submissions must be received by the specified due date to be considered for the contract.

POSTED

DEADLINE

Cybersecurity & Compliance Auditing

POSTED

DEADLINE

AV Audio System Installation and Integration

Chickasaw Nation

POSTED

1 day ago

DEADLINE

in 2 days

AI Contract Overview

This subcontract opportunity, titled Help Desk and Tier 2 Technical Support, is issued by the Florida Department of Law Enforcement to provide specialized user support for agencies accessing the LInX system. The scope of work focuses on resolving technical challenges, including troubleshooting login credentials, correcting data synchronization errors, and addressing various interface problems to ensure seamless system operation. The solicitation was posted on August 13, 2026, with a response deadline of September 3, 2026. Classified under NAICS code 541519, this contract seeks a provider capable of delivering high-level technical assistance to maintain the integrity and accessibility of law enforcement data systems.

General Info

FDLE seeks a provider for Help Desk and Tier 2 LInX technical support.

Agency

Florida → Department of Law Enforcement

NAICS

541519 - Other Computer Related Services

Place of Performance

FL, USA

Set-Aside

NONE

Documents

This scope was carved out of FDLE-SS-2703.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

FL Regional Law Enforcement Information Exchange (LInX) system Maintenance and Technical Support

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedAug 13

subcontract

Response DeadlineSep 3

Deadline has passed

Submission Closed

09/03/2026, 01:00:00 PM UTC

Find active opportunities like this

Start your free trial to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

AgencyFlorida → Department of Law Enforcement

ContactsNo contacts available

OfficeN/A

Organization / AgencyFlorida → Department of Law Enforcement

Office AddressN/A

ContactsNo contact information available

Full Description

Provide user support for law enforcement agencies accessing the LInX system, including troubleshooting login issues, data sync errors, and interface problems.