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VNS Application Support Services

Active

International

Response Deadline11/19/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The VNS Application Support Services subcontract involves providing ongoing technical support and maintenance for prime contractors working on projects for the Government of Ontario's Ministry of the Solicitor General. The scope of work focuses on delivering Tier 2 and 3 technical support, implementing application updates, and resolving bugs through the use of ticketing systems and application monitoring tools. To ensure operational efficiency, the service provider must adhere to ITIL or similar service management frameworks. Key performance requirements include maintaining application uptime and delivering detailed monthly support reports. Interested parties must submit their responses by the deadline of November 19, 2026.

General Info

Agency

Government of Ontario → Solicitor General

NAICS

541519 - Other Computer Related Services

Place of Performance

ON, CAN

Set-Aside

NONE

Documents

This scope was carved out of rf_x_20483.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Victim Notification System Platform with Monthly Application Support and Hosting

AI Contract Breakdown

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The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedOct 5

subcontract

Response DeadlineNov 19

Submission deadline

Response Deadline

11/19/2026, 04:00:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyGovernment of Ontario → Solicitor General

ContactsNo contacts available

OfficeN/A

Organization / AgencyGovernment of Ontario → Solicitor General

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs ongoing technical support and maintenance for prime contractors on Ministry of the Solicitor General (Government of Ontario) projects. Provides Tier 2/3 technical support, application updates, and bug fixes using application monitoring and ticketing systems. Requires adherence to ITIL or similar service management frameworks. Delivers monthly support reports and maintained application uptime.

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