This Subcontract opportunity from Maryland was posted on January 17, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Ongoing Technical Support & Help Desk Services

Closed

State & Local

Submission Closed02/15/2024, 07:00:00 PM EST

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541513

New

Managed Information Technology Services

Solicitation # managed-information-technology-services

The Housing Authority of the City of Los Angeles is soliciting proposals for Managed Information Technology Services. This opportunity is designated as an SBA set-aside, making it available to various small business categories, including Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone Small Businesses. The primary NAICS code for this requirement is 541513, with additional applicable codes including 541519, 541512, 519190, and 541690. Interested parties must submit their responses by the deadline of November 16, 2026. The solicitation was officially posted on November 5, 2026. For further inquiries or submission details, the primary point of contact is Swan Lam.

Housing Authority of the City of Los Angeles

POSTED

DEADLINE

DynaCAD 5 Breast Software Support and Clinical MaintenanceThis subcontract, managed by the Department of Veterans Affairs Network Contract Office 19, provides remote clinical and technical support for DynaCAD 5 Breast Software at the VA Eastern Colorado Health Care System in Aurora. The scope of work includes software updates, tune-ups, and reinstallations to ensure continuous software availability and the timely resolution of technical support tickets. All services must be performed using VA-approved remote access methods. To qualify for this engagement, the provider must hold Philips Healthcare certification and official OEM authorization. This opportunity is designated as a Total Small Business Set-Aside under NAICS code 541513. The response deadline for this requirement is November 12, 2026.

Network Contract Office 19 (36C259)

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DEADLINE

Biological Data Curation and Repository Management

POSTED

DEADLINE

Enterprise Search Maintenance and Incident ManagementThis subcontract opportunity with the State University of New York involves providing comprehensive 24x7 incident management and technical support for the Funnelback search platform. The selected prime contractor will be responsible for delivering Customer Care Core Annual Support and Maintenance, which includes the handling of unlimited support and maintenance task tickets along with the delivery of ongoing technical support services and detailed incident resolution reports for University at Buffalo projects. Eligible bidders must hold a New York State certification as an MBE, WBE, or SDVOB. The project falls under NAICS code 541513, with a response deadline set for November 30, 2026.

State University of New York (SUNY)

POSTED

DEADLINE

Systems Integration ServicesThe Systems Integration Services subcontract for San Diego County focuses on integrating a new Assessor system with existing county infrastructure. The project requires prime contractors on ARCC projects to configure the system using API standards and third-party components to ensure functional data exchanges and seamless system interfaces. Due to the technical nature of the work, a deep understanding of the County of San Diego's specific technical environment is required. This opportunity is categorized under NAICS code 541513 and will be performed in San Diego. The solicitation was posted on November 5, 2026, with a response deadline set for February 1, 2027. Interested parties can find further details through the San Diego County business portal.

POSTED

DEADLINE

Pharmacy IT & Data Security ServicesThis subcontract for Pharmacy IT and Data Security Services involves providing and maintaining secure data transmission systems for prime contractors working on County of San Mateo health center projects. The scope of work includes the implementation of secure networks for prescription data, the management of Electronic Health Record integrations, and the utilization of encrypted servers and network security firewalls to ensure all storage remains HIPAA-compliant. The selected provider must maintain strict adherence to HIPAA regulations and carry Cyber Liability Insurance to mitigate risks associated with sensitive health data. The primary objective of the agreement is the delivery of a fully operational, secure network and data management system. This opportunity is associated with Health - SMMC in California, with a response deadline set for November 25, 2026.

POSTED

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Website Maintenance and SupportThis subcontract for Website Maintenance and Support involves providing ongoing technical updates and troubleshooting for prime contractors working on website projects for the County of San Mateo County Executive's Office. The scope of work includes applying security patches, monitoring system performance and uptime, and executing routine backups through specialized software while ensuring strict adherence to security compliance standards. The selected provider is responsible for delivering comprehensive maintenance logs and uptime reports to ensure a stable web environment. This opportunity is categorized under NAICS code 541513 and was posted on November 4, 2026, with a response deadline of November 20, 2026.

County Executive's Office

POSTED

DEADLINE

PKI Managed Services Provider (MSP)The PKI Managed Services Provider subcontract supports the California Employment Development Department by maintaining the production hosted environment for prime contractors. The primary objective is to ensure high availability and the continuous operation of the Command and EJBCA PKIaaS environment within the U.S. region. To maintain system reliability, the provider must guarantee 99.99% uptime coverage and deliver Premium Support services in strict adherence to ITIL service management standards. Administrative requirements include the delivery of monthly uptime reports and detailed documentation of resolved support tickets. This opportunity falls under NAICS code 541513 and is associated with the state of California. Interested parties should note the response deadline of November 18, 2026.

California Employment Development Department

POSTED

DEADLINE

High Performance Computing (HPC) & DevSecOpsThis subcontract focuses on providing high performance computing, network, storage, and cloud solutions to support prime contractors on AFTAC nuclear treaty monitoring projects. The scope of work involves the implementation of IaaS, PaaS, and SaaS models, alongside the development of Agile CI/CD pipelines and the integration of machine learning and artificial intelligence solutions. Key deliverables include fully configured HPC environments and robust cloud infrastructure designed to meet specific mission requirements. Managed under NAICS code 541513 for the Department of Defense, the performance of this contract takes place at Patrick AFB. Due to the sensitive nature of the work, strict adherence to security standards is mandatory, specifically requiring compliance with NIST SP 800-171 and CMMC regulations.

FA7022 Amic Det 2 Ol Patrick Pka

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Non-Acoustic Maritime Data Fusion SupportThe Non-Acoustic Maritime Data Fusion Support subcontract is a United States Navy project under the Department of Defense designed to provide prime contractors with non-acoustic common operating picture data. The scope of work involves integrating AIS transmission behavior and vessel movement modeling, correlating non-acoustic situational data with acoustic detections, and establishing training data requirements. To achieve this, the contractor will utilize maritime data feeds and AIS databases to deliver specialized data fusion modules and comprehensive training and evaluation data sets. This opportunity is designated as a Total Small Business Set-Aside, specifically adhering to SBIR/STTR mandates for companies with fewer than 500 employees, falling under NAICS code 541513. The solicitation was posted on November 4, 2026, with a response deadline of December 2, 2026.

POSTED

DEADLINE

TRD-X System Support ServicesThe TRD-X System Support Services subcontract focuses on providing continuous technical support and system maintenance for prime contractors operating on Florida Department of Transportation District 2 projects. The scope of work involves monitoring systems, troubleshooting API feeds, and utilizing the TRD-X Cloud Infrastructure to maintain high levels of platform availability and overall performance. Key deliverables for this engagement include ensuring consistent system uptime, the timely resolution of technical support tickets, and the submission of detailed maintenance reports. This opportunity is categorized under NAICS code 541513 and is associated with the Florida Department of Transportation.

Florida Department of Transportation

POSTED

DEADLINE

Cisco Enterprise Software Maintenance and 24/7 SupportThis subcontract opportunity for the Los Angeles Unified School District involves providing comprehensive software maintenance and 24/7 technical support for prime contractors managing network projects. The scope of work includes provisioning software maintenance licenses, delivering critical bug fixes, and applying security vulnerability patches specifically for Cisco ISR 4451-X and C8300 series hardware. Eligible candidates must hold Cisco Certified Partner status and demonstrate a strong familiarity with Federal E-Rate regulations. The contract requires the delivery of active maintenance agreements and established technical support channels. Interested parties must respond by December 3, 2026, for performance within the Los Angeles-Long Beach-Santa Ana area.

Los Angeles Unified School District

POSTED

2 days ago

DEADLINE

in 28 days

AI Contract Overview

The Maryland Department of Health & Mental Hygiene is seeking a subcontractor for Ongoing Technical Support and Help Desk Services. The primary objective of this contract is to provide comprehensive Tier 1 and Tier 2 help desk support for end users, focusing on critical tasks such as managing account access and performing technical troubleshooting. All services must be delivered in accordance with established SLA-driven response times to ensure operational efficiency. This opportunity was posted on January 17, 2024, with a response deadline of February 16, 2024. The project falls under NAICS code 541513, which pertains to computer facilities management services. Interested parties can find further details and submission guidelines through the Maryland eMMA portal.