This Subcontract opportunity from Texas was posted on July 27, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Ongoing Technical Support & Help Desk (Tier 2+)

Closed

State & Local

Submission Closed08/28/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

New

International

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Managed Detection and Response (MDR) Service

Solicitation # T26/008/CHS

The Cambridge Housing Society Ltd is soliciting a comprehensive Managed Detection and Response (MDR) service to protect its users, information, systems, and technology environment from cyber security threats. The scope of work requires a 24/7 Security Operations Centre (SOC) providing continuous monitoring, detection, investigation, and response capabilities. Key technical requirements include Endpoint Detection and Response (EDR) or Extended Detection and Response (XDR), integration with Microsoft 365 and Microsoft Entra ID, identity-based threat detection, proactive threat hunting, and digital forensics. The service must support Windows, iOS, and Android mobile endpoints and include deliverables such as vulnerability insights, incident containment, and continual service improvement. The contract is estimated to be valued at 140,000 GBP excluding VAT, with an initial term running from January 6, 2027, to January 5, 2030, and a potential extension of up to two additional years. This solicitation is reserved for UK-based SMEs and VCSEs, with the award based on the Most Advantageous Tender (MAT) evaluating quality, capability, and price. Mandatory requirements for the provider include specific insurance minimums, including 10 million GBP for Employer's and Public Liability and 2 million GBP for Professional Indemnity. Payment terms are set at 30 days via BACS. Bidders must submit a Procurement Specific Questionnaire, a Disclosure of Interest Certificate, and a signed hard copy of the Non-Collusion Certificate by the deadline of December 9, 2026.

The Cambridge Housing Society Ltd

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DEADLINE

Video Streamer Hardware and Software MaintenanceThis subcontract for Video Streamer Hardware and Software Maintenance focuses on providing ongoing technical support for SFS 1000 streaming appliances. The scope of work involves delivering software updates and hardware maintenance to prime contractors operating on MSP Quartermaster Division projects to ensure overall system stability and longevity. The contract requires the delivery of an active maintenance agreement and consistent software updates. Interested parties should note the response deadline of November 23, 2026, and the associated NAICS code 541519.

POSTED

1 day ago

DEADLINE

in 9 days

AI Contract Overview

Texas A&M University is seeking a subcontractor to provide ongoing Tier 2 and above technical support for its SaaS platform, focusing on post-implementation service delivery. The scope includes comprehensive troubleshooting, escalation management, continuous system monitoring, and strict adherence to SLA-driven response and resolution times to ensure minimal downtime and optimal platform performance. This contract is classified under NAICS code 541519 and is open for bids with a submission deadline of August 28, 2026. The opportunity is posted on the SciQuest platform and does not specify a set-aside category or detailed office location details.

General Info

Texas A&M seeks subcontractor for Tier 2+ SaaS technical support with SLA-driven response, monitoring, and escalation by August 28, 2026.

Agency

Texas A&M University

NAICS

541519 - Other Computer Related Services

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of 04-TARLTON-RFP-0022.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Billing & Payment Management Platform

AI Contract Breakdown

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Timeline

PhaseClosed

PostedJul 27

subcontract

Response DeadlineAug 28

Deadline has passed

Submission Closed

08/28/2026, 07:00:00 PM UTC

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Organization & Contact Information

AgencyTexas A&M University

ContactsNo contacts available

OfficeN/A

Organization / AgencyTexas A&M University

Office AddressN/A

ContactsNo contact information available

Full Description

Post-implementation technical support including troubleshooting, escalation management, system monitoring, and SLA-driven response times for the SaaS platform.