This Government Contract opportunity from Illinois was posted on July 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Ongoing Technical Support and Remote Monitoring
Contract Overview
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AI Contract Overview
The contract entails the provision of ongoing business hours technical support and remote monitoring for kiosk operations, ensuring continuous functionality through proactive troubleshooting, software and firmware update management, and adherence to defined service level agreements. Support services are required to maintain operational reliability with guaranteed response and resolution times, and include a comprehensive one-year warranty covering hardware and software defects. In addition to immediate support, the contractor must deliver a ten-year upgrade support commitment, ensuring the kiosks remain current with evolving technological standards and security requirements throughout their extended lifecycle. The work is structured as a subcontract under the Transportation agency’s Illinois office, with a solicitation posted July 17, 2026, and responses due by August 7, 2026.
General Info
Place of Performance
IL, USASet-Aside
Documents
This scope was carved out of 2026-RFP-050.
The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.
Commuter Lot Parking Kiosk Replacement
AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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