Online Exam Proctored Platform for DCR for ACO Written Exams

The Department of Corrections and Rehabilitation's Human Resources Office is seeking a comprehensive online exam proctoring platform specifically designed to administer the Adult Corrections Officer written exams. The required platform must enable the creation of exams adhering to specific criteria such as static questions, timers, and pass/fail grading, utilizing exam questions provided by the department. Key features include robust anti-cheat mechanisms like disabling copy-paste functions, a synoptic lockdown mode compatible with Zoom and Teams, learner analytics, and detailed question statistics. The system should support CSV import/export, proctoring capabilities, custom branding with domain and white labeling options, and integration through APIs and webhooks to existing systems. Additionally, it must offer custom roles and permissions for instructors, question writers, and graders, with options for assigning markers as well as supporting double, blind, and anonymous grading methods. Multi-factor authentication is also required for added security. The solicitation emphasizes that the state reserves the right to verify the vendor’s product capabilities and experience before awarding the contract. Proposals must include detailed product descriptions demonstrating how the solution meets all specified requirements. The contract will be awarded to the lowest priced, responsive, and responsible offeror. Payment terms will be negotiated with the winner and may be structured annually, quarterly, or monthly, with no prepaid payments beyond one year. The contract is based in Hawaii (Oahu), and inquiries can be directed to the designated point of contact. Vendors must include all applicable taxes and fees in their pricing and submit bids by the specified deadline.