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Onsite Technical Support & Help Desk Services

Active

Federal

Response Deadline07/31/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract seeks a subcontractor to provide tiered technical support, troubleshooting, and maintenance services for a track-and-trace platform, requiring both onsite presence in Washington DC and Mississippi and remote availability to ensure continuous operational support. The services must encompass daily technical assistance, issue resolution, system monitoring, and preventive maintenance to sustain platform reliability and performance, with personnel expected to be accessible on-site at the specified locations while maintaining remote responsiveness for out-of-hours or emergency needs. The contract is issued under the NAICS code 541513 for computer systems design services and is classified as a subcontract under the United States Government Publishing Office, which is part of the Acquisition Services agency. Although the solicitation number is not provided, the posted date is June 25, 2026, with a response deadline of July 31, 2026, at 9:00 PM Eastern Time, and performance will be centered at the 20401 ZIP code in Washington DC.

General Info

Subcontractor required for onsite and remote technical support of track-and-trace platform in DC and Mississippi.

Agency

United States Government Publishing Office → Acquisition ServicesView Agency

NAICS

541513 - Computer Facilities Management Services View NAICS

Place of Performance

Washington, DC, 20401, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedJun 25

subcontract

Response DeadlineJul 31

Submission deadline

Response Deadline

07/31/2026, 09:00:00 PM UTCin 27 days

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Organization & Contact Information

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AgencyUnited States Government Publishing Office → Acquisition Services

ContactsNo contacts available

OfficeN/A

Organization / Agency

United States Government Publishing Office → Acquisition Services

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Office AddressN/A

ContactsNo contact information available

Full Description

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Provide tiered technical support, troubleshooting, and maintenance for the track-and-trace platform, with onsite presence in DC and MS and remote availability.

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