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Onsite Technical Support and Help Desk Services

Active

State & Local

Response Deadline08/31/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Louisiana DOA Office of Technology Services is seeking a subcontractor to provide onsite technical support and help desk services for users within juvenile justice facilities. This engagement focuses on delivering Tier 1 and Tier 2 technical support, which encompasses remote and onsite troubleshooting, comprehensive device support, and user training to ensure operational efficiency within these facilities. The opportunity is categorized under NAICS code 541519. Interested parties must submit their responses by August 31, 2026, at 2:00 PM. Further details and application processes can be accessed through the Louisiana Department of Administration's official procurement portal.

General Info

Subcontractor for onsite technical support and help desk services in Louisiana juvenile facilities.

Agency

Louisiana → DOA Office of Technology ServicesView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

LA, USA

Set-Aside

NONE

Documents

This scope was carved out of 3000026601.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Secure Educational Technology Sys - OJJ

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PostedAug 17

subcontract

Response DeadlineAug 31

Submission deadline

Response Deadline

08/31/2026, 02:00:00 PM UTCin 13 days

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Organization & Contact Information

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AgencyLouisiana → DOA Office of Technology Services

ContactsNo contacts available

OfficeN/A

Organization / Agency

Louisiana → DOA Office of Technology Services

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Tier 1–2 technical support for users within juvenile justice facilities, including remote and onsite troubleshooting, device support, and user training.

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