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Operational Technology Operations Center

Active
Federal

Contract Overview

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Customs and Border Protection is establishing an Operational Technology Operations Center to manage, secure, and support operational technology assets. This initiative aims to improve cybersecurity and network management through the implementation of a 24/7 service desk and the use of the Sherpa 6 Watchtower platform. This Government Off-the-Shelf solution will provide Unified Endpoint Management and Mobile Device Management to ensure the secure and automated provisioning of tactical and OT devices. The project is forecasted as a sole source award set aside for Service-Disabled Veteran-Owned Small Businesses under NAICS code 541519. Performance for this contract will take place in Ashburn, Virginia, under the oversight of the Department of Homeland Security.

General Info

CBP establishing OT Operations Center for cybersecurity and device management via sole source award.

NAICS

541519 - Other Computer Related Services

Place of Performance

Ashburn, VA, USA

Set-Aside

SDVOSBC

Documents

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Timeline

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Organization & Contact Information

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AgencyDepartment of Homeland Security → Customs And Border Protection
Contacts3 people available
OfficeN/A
Office AddressN/A
Contacts
David HarrodSmall Business Specialist/APFS Coordinator

Full Description

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The OIT Infrastructure and Support Services (ISS) Operational Technology Division (OpsTech) is establishing an Operational Technology Operations Center (OTOC) to manage, secure, and support operational technology (OT) assets across CBP. This project will enhance cybersecurity, integrate network management, and provide mature support services, including a 24/7 service desk. The OTOC will leverage advanced Unified Endpoint Management (UEM), Mobile Device Management (MDM) and provisioning solutions, specifically the Sherpa 6 Watchtower platform, a Government Off-the-Shelf (GOTS) solution to enable secure, scalable, and automated management of tactical and OT devices.
Acquisition Strategy: SDVOSB Sole Source Award

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