Sources Sought Notice Operations and Maintenance Services 3 Locations in the State of Michigan The General Services Administration is issuing this Sources Sought Notice as a means of conducting market research to identify parties having an interest and the resources to support this requirement for Operations and Maintenance Services at the following locations in the State of Michigan. Location 1 Gerald R. Ford Federal Building and Courthouse 110 Michigan Street, NW Grand Rapids, MI, 49503 Location 2 Federal Building and Courthouse 410 West Michigan Ave Kalamazoo, MI, 49007 Location 3 Charles Chamberlain Federal Building, Post Office, and Courthouse 315 W. Allegan Lansing, MI, 48901 This Sources Sought notice is for informational and planning purposes only. It does not constitute a Solicitation and is not to be considered as a commitment by the Government. All firms responding to this sources sought notice are advised that their response to this notice is being used for market research purposes only. The information from this market research is for planning purposes only and will assist the Government in planning its acquisition strategy. This is strictly market research and responses should be limited to the requested information. Responses to this announcement will not be considered as an adequate response to any future announcement. The NAICS code for this requirement is 238220. Description This is a Performance Based Contract which focuses on outcomes as opposed to prescriptive requirements. This specification represents GSA's performance objectives and minimum levels of service to be provided by the contractor. A high level of effective communication between the Government and contractor is essential. This performance based requirement demands a greater emphasis by the contractor on self-evaluation, robust quality control processes and strict oversight of building operations to ensure the highest level of efficiency. The contractor must closely monitor all aspects of the work, identify deficiencies and implement corrective action, without reliance on Government oversight. GSA is dedicated to ensuring its facilities are operated with a high degree of efficiency, minimizing energy use and may be actively pursuing or participating in programs such as ENERGY STAR rating, LEED-EB or comparable programs. The contractor will play an integral role in supporting this effort and should be aware of the requirements of these programs. The Contractor is not required to bring the building into conformance with LEED-EB, but within the scope of this contract, shall operate and maintain the building in such a manner as to maintain applicable LEED-EBOM standards. The Contractor shall provide management, supervision, labor, materials, equipment, and supplies and is responsible for the efficient, effective, economical, and satisfactory operation, scheduled and unscheduled maintenance, and repair of equipment and systems located within the property lines of the G.R. Ford Federal Building/Courthouse, Kalamazoo Federal Building/Courthouse, and Charles Chamberlain Federal Building/Post Office/Courthouse buildings, to include the following: a. Electrical systems and equipment. b. Mechanical, plumbing, and heating, ventilation, exhaust systems and air conditioning (HVAC) systems and equipment. c. Fire protection and life safety systems and equipment. d. All Building Monitor and Controls system are within the scope of this contract. e. Architectural and structural systems, fixtures, and equipment within the site (to the property line). f. Service request desk operations to include record keeping using a computerized maintenance management system (NCMMS) if available or by other means as well as other administrative functions. g. Location 1 & 2: Maintenance of landscape irrigation systems. Mechanical equipment for window washing (wall glider, tracks, davits, pedestals and associated equipment). h. Security fixtures including but not limited to locks, keycard systems, vehicle barrier systems and static and dynamic bollard systems. i. Location 1: Dock levelers and roll-up and sliding garage doors. j. Storm drainage systems - reduce storm water pollution by minimizing discharges and runoff to the storm sewer system and environment. k. The Contractor shall complete roofing system investigations and repairs. l. The Contractor shall maintain and repair U.S. flag pole, lighting and pulley system. m. The Contractor shall maintain kitchen/concessions area drains. n. The Contractor shall maintain conveying equipment, parking control equipment, and loading dock equipment. Additional services may be ordered at the discretion of the Government for work relating to the operations, maintenance, and repair or upgrade of the covered facilities, but not covered in the basic services of the contract. The Contractor Shall a. Be responsible to make the management and operational decisions to meet the quality standards required under this contract. b. Use innovation, technology and other means and methods to develop and perform the most efficient services for the building. c. Implement an effective Quality Control Plan (QCP). d. Implement an effective service call system that results in prompt, professional, and courteous resolution of tenant concerns. e. Keep the Contracting Officer (CO) or designee informed of current status of the work being performed, provide work schedules, provide a major equipment and critical system break down or impairment form, and provide other pertinent information needed by the CO or designee. f. Reduce the environmental impacts of work performed under this contract by using, to the maximum extent, environmentally sound practices, processes, and products. g. Provide training to their employees that will stress stewardship in maintenance practices Ensure that their employees are properly licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by federal, state or local law, codes or ordinances. h. Federal Requirements: The Contractor shall comply with all applicable Federal, state and local laws, regulations and codes, including any supplements or revisions. The Contractor shall obtain all applicable licenses training, and permits. i. The Contractor shall maintain the machinery spaces, shops and storerooms in a clean and orderly manner. When work is performed in these areas, the Contractor's personnel shall clean up all debris and leave the area in a presentable condition. The machinery rooms including floors and the equipment located within the machinery rooms shall be painted as necessary to maintain the appearance of the room and equipment. j. Replacement Air Filters. The Contractor shall use high efficiency air filters when replacing the filters in air handlers and other equipment that utilize air filtration. Filter Monitoring. The Contractor shall report on their procedure for monitoring to ensure that the filters are changed as recommended by the manufacturer. k. Tenant agency furniture and office equipment in the Contractor's immediate work area shall be moved and protected by the Contractor and returned to its original location once work is completed. If the Contractor's work will not allow furniture and office equipment to be replaced to its original location, new locations will be designated by the COR or the tenant agency head. The Contractor is responsible for repair or replacement due to damage as a result of moving agency furniture or office equipment. Excluded from this scope are: a. Physical Security systems and intrusion detection systems (does not include mechanical components of the door, closers, keepers, hinges, electronic strikes, etc) b. Telecommunication systems. c. Equipment owned and operated by tenant agenies (Except equipment contained in the "Agency Owned Equipment" list and as ordered by the COR). d. Furnishings (not installed as fixtures). e. Paper, soap, and hand-sanitizer dispensing equipment in restrooms. f. Kitchen appliances and equipment (except for the sink at Location 1 in the sub-basement vending area, Location 3 kitchenette next to basement conference room, and ductwork above the ceiling, grease traps with associated piping, and any fire suppression or fire alarm equipment are included in the scope). g. Equipment owned by servicing public utilities. h. Upgrade of software and software licenses for NCMMS i. Fitness equipment. j. Additional services as needed by various building tenant agencies l. Elevator and vertical transportation systems, including locks and keycard systems Building Sizes TOTAL INTERIOR SQUARE FOOTAGE - 486,800 SF TOTAL EXTERIOR SAUARE FOOTAGE - 203,024 SF Location 1 - G.R. Ford Federal Building and Courthouse (Grand Rapids) Interior Square Footage - 278,681 SF Exterior Square Footage - 90,015 SF Location 2 - Federal Building and Courthouse (Kalamazoo, MI) Interior Square Footage - 80,431 SF Exterior Square Footage - 31,994 SF Location 3 - Charles Chamberlain Federal Building, Post Office, and Courthouse (Lansing, MI) Interior Square Footage - 127,688 SF Exterior Square Footage - 81,015 SF BASED ON THE RESPONSES TO THIS SOURCES SOUGHT NOTICE/MARKET RESEARCH, THIS REQUIREMENT MAY BE SET-ASIDE FOR SMALL BUSINESSES OR PROCURED THROUGH FULL AND OPEN COMPETITION. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions. Capability Statement Information Companies are encouraged to respond if they have the capability and capacity to provide the services. However, be advised that generic capability statements are not sufficient for effective analysis of a respondent's capacity and capability to provide the required services. Responses shall directly demonstrate the company's capability, experience, and/or ability to marshal resources to effectively and efficiently perform, while in compliance with FAR 52.219-14 - Limitations on Subcontracting. Response Submission Responses to this Source Sought must be received no later than 5:00 PM CST, January 10, 2019 and emailed to hunter.vanhorn@gsa.gov. Information should be included: - Company name - Mailing address - DUNS number - Company Point of Contact - Email address - Telephone number - Fax number - Website - Small business status (inclusive of socioeconomic group if applicable) - Samples of projects similar in scope and size of this requirement - Samples of relevant, completed work which demonstrates capability to manage remote employees at multiple locations - Any other pertinent information Point of Contact: Hunter Van Horn, Contract Specialist Northern Services Contracting Team Acquisition Management Division General Services Administration 230 S. Dearborn Street, Suite 3500 Chicago, IL, 60604 hunter.vanhorn@gsa.gov