Oracle License Renewal and Oracle Software Maintenance & Support
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The USDA Forest Service is seeking to renew and maintain its existing perpetual Oracle software licenses through a competitive procurement process under the GSA E-Buy platform. This contract covers annual technical upgrades and maintenance services needed to support the agency’s information technology infrastructure, specifically for Oracle software products integral to their distributed IP architecture. The scope includes Oracle Premier Support, which encompasses major product releases, technical support, updates, fixes, security alerts, compliance updates, and compatibility certifications with new third-party and Oracle products. The vendor will be required to provide ongoing support and renewals for both perpetual and non-perpetual Oracle licenses as detailed in the agency’s inventory. The justification for choosing Oracle stems from the agency’s longstanding use and investment in Oracle licenses, which align with their IT environment and workforce expertise. Utilizing Oracle’s brand-name products and authorized resellers helps reduce integration and support costs, ensures continuity of service with familiar tools, and guarantees priority support through dedicated account management. Market research confirmed the availability of multiple qualified GSA schedule holders but recognized Oracle or its authorized resellers as the most suitable to meet the technical needs efficiently. The contract will initially cover a base period plus four option years, allowing the Forest Service to reassess the market for potential alternative sources in the future.
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Place of Performance
ALBUQUERQUE, NM, 87109, USASet-Aside
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