Overdue Billing/Payment Servicing Solution

This contract pertains to a solicitation issued by the Lansing Board of Water & Light (BWL) in Michigan for a comprehensive Overdue Billing and Payment Servicing Solution. The primary objective is to acquire a system or service capable of managing overdue bills and payments efficiently, with a contract value estimated between $500,000 and $2,000,000. The procurement process involves submitting sealed proposals through the IonWave platform by the deadline of January 31, 2025. BWL retains the right to reject any or all proposals, waive technicalities, and select the most advantageous bid in its sole discretion, without being bound to any specific evaluation criteria. The solicitation emphasizes adherence to the provided Scope of Work and highlights the importance of compliance with the submission procedures. Supporting documentation includes detailed user guides and tutorials for InvoiceWorks, a proprietary application by iPayables, Inc., designed for invoice management, approval, coding, and dispute resolution, indicating that the solution may involve or integrate with this platform. Additionally, multiple supplier bid response tutorials are provided to assist vendors in navigating the electronic bidding process via IonWave, covering aspects such as bid submission, handling line items, and attaching files. Other documents include RFQs and addenda for related procurement activities, such as signage and fire engine bids, illustrating the BWL’s broader procurement framework. Overall, the contract aims to establish a reliable, efficient overdue billing/payment system, with a clear emphasis on electronic submission, vendor guidance, and adherence to procurement policies.