Parking Garage Management Operator on Three (3) Garages

The contract involves selecting a qualified vendor to manage and operate three parking garages in downtown Jacksonville, Florida, under the auspices of the Downtown Investment Authority. The solicitation, issued as RFP 17114-26 with a posted date of October 15, 2025, seeks proposals from vendors capable of providing comprehensive garage management services, including staffing, maintenance, customer service, and revenue collection, with a mandatory 20% work participation by City-certified Jacksonville Small and Emerging Businesses (JSEBs). The project scope emphasizes coordination during events, adherence to federal, state, and local laws, and compliance with specific requirements such as JSEB participation, insurance, and security procedures. The contract value is estimated between $500,000 and $2,000,000, with performance expected to commence after the response deadline of November 13, 2025. Evaluation of proposals will be based on a multiattribute scoring system totaling 100 points, emphasizing revenue projections, cost transparency, service quality, maintenance standards, and the potential to increase net revenue for the City. The process favors a best-value approach rather than lowest bid, with the highest scoring, responsible, and responsive proposal winning the award. The contract incorporates federal regulations on equal employment opportunity, truth-in-negotiation, and non-debarment, alongside local JSEB and MBE participation mandates. Payment procedures require timely invoicing through the City’s designated accounting channels, with detailed documentation and compliance with FOB Destination shipping terms. The performance and inspection terms specify that the contractor is responsible for regular safety and quality inspections at the garages, with the City retaining authority to reject non-compliant services or materials. Proposal submissions must adhere to strict formatting, page limits, and electronic delivery via the designated portal, with all supporting forms and certifications included as part of the response package.