Parking Garage Operation Support Services

The Central Florida Tourism Oversight District is seeking experienced firms to provide comprehensive parking garage operation support services for the A1, A2, and A3 structures at Disney Springs, encompassing approximately 9,000 parking spaces. The primary objective is to maintain efficient traffic flow and a premium guest experience through the provision of skilled labor, management, and equipment. Key deliverables include continuous monitoring of structures, guest assistance such as vehicle location and emergency response, and the provision of nine gas-powered golf carts and marked supervisor vehicles. Supervisors are required to hold current intermediate-level Maintenance of Traffic or Temporary Traffic Control certifications. Proposals will be evaluated based on a 100-point scale, with the highest weights assigned to qualifications, experience, and references (40 points), followed by presentations and Q&A (30 points), the staffing plan (20 points), and pricing (10 points). Bonus points are available for qualified Buy Local and Veteran Small Business Program participants. The District requires bidders to have at least five years of experience in parking management as their primary business. Awarding is based on the most advantageous proposal, with a preference for Diverse Small Business Enterprises in the event of a tie. Contractors must adhere to strict professional standards, including a mandatory pre-shift grooming inspection and compliance with ADA, OSHA, and ANSI safety standards. Payment is issued via electronic EFT credits with standard net 30-day terms. Proposals must be submitted electronically through the CFTOD bid portal, adhering to a 10-page limit for the main proposal, excluding resumes, licenses, and a two-page cover letter.