This Subcontract opportunity from Massachusetts was posted on April 3, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Participant Customer Service and Support
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The Participant Customer Service and Support subcontract, issued by the Massachusetts Department of Higher Education, focuses on providing comprehensive multi-channel support to plan participants. The selected provider will be responsible for addressing inquiries regarding account details, distributions, loans, and general plan rules, while also managing the maintenance of knowledge bases and self-service tools. This opportunity was posted on April 3, 2024, with a response deadline of May 13, 2024. Classified under NAICS code 811211, the contract aims to ensure participants have efficient access to critical plan information and support resources.
General Info
Place of Performance
MA, USASet-Aside
Documents
This scope was carved out of BD-24-1088-RGT01-RGT01-100455.
The full solicitation package (13 documents), including the RFP, is on the prime solicitation, not on this scope.
403(b) Recordkeeping Services
AI Contract Breakdown
Uniform Contract FormatNo documents to break down
The breakdown needs solicitation documents. None were found from this contract's source.
Timeline
Submission Closed
Organization & Contact Information
Full Description
Earlier notices in this NAICS code
Posted before this notice, open and closed
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