This Sources Sought opportunity from Department Of Veterans Affairs was posted on June 24, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Patient Queuing System (Kiosk) - VA Bakersfield Activation
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The U.S. Department of Veterans Affairs, through Network Contracting Office 22, is conducting market research under a sources-sought notice to identify qualified vendors capable of providing a Patient Queuing System (kiosk) for deployment at the VA Greater Los Angeles Healthcare System’s Bakersfield Clinic. The system must enable patient self-check-in via Veteran Health Identification Cards, manage multiple queues, issue numbered tickets, deliver audible and visual notifications, interface with clinical workstations, collect patient satisfaction feedback, and integrate with a Microsoft SQL database. The solution must include all necessary hardware, software, licensing, power infrastructure, and on-site installation, with full operational capability required within 90 days of award. The contract is expected to have a five-year base period with annual renewals for maintenance, software updates, and supplies, and must comply with ADA Section 508 accessibility standards, VA Handbook 6500 information security requirements, and FIPS 140-2 for wireless components. All equipment must be new and not refurbished, and the contractor must adhere to strict VA facility access rules, including daily sign-in, badge issuance, weapons prohibition, and prohibition against accessing non-work-related materials. Cybersecurity training is mandatory for all personnel, with annual recertification required, and electronic media must be sanitized per VA and NARA standards upon contract termination. Responses are solicited from businesses classified under NAICS code 541511, Custom Computer Programming Services, which carries a Small Business Administration size standard of $34 million in annual receipts. Interested parties must submit their company name, point of contact details, Unique Entity ID from SAM, and business size classification—categorizing as Service-Disabled Veteran-Owned Small Business, Veteran-Owned Small Business, Small Business, Small Business Other, or Large Business—and may optionally indicate socioeconomic status such as 8(a), Hub Zone, Small Disadvantaged Business, or Woman-Owned Small Business. The notice is non-binding and serves only to assess market capability; a formal solicitation will follow if deemed appropriate. Responses are due by July 6, 2026, at 12:00 PM Central Time, and must be emailed to Latasha Redwine-Lemons at [email hidden]. No formal contract value or pricing data is included at this stage, and there are no specified FOB terms, packaging, marking, or preservation requirements beyond general cleanup obligations post-installation. The solicitation references supplementary attachments including Site Requirements, Section
General Info
Place of Performance
CA, 93311, USASet-Aside
Timeline
Submission Closed
Organization & Contact Information
Full Description
THIS IS A SOURCES SOUGHT NOTICE ONLY
The purpose of this Sources Sought is to conduct market research to procure Patient Queuing System (Kiosk). This notice serves to survey the market to ascertain whether-or-not sources are capable of providing the requested supply.
This notice also allows potential contractors/vendors to submit a non-binding statement of interest and documentation demonstrating their capability. Please review the DRAFT Statement of Work (SOW) to compare your supply/service to what is requested. Complete the line-items below and submit any documentation supporting your product/service for consideration. Network Contracting Office 22 (NCO 22) is requesting responses from qualified business concerns; the qualifying NAICS code for this effort is 541511 – Custom Computer Programming Services. The Small Business Administration (SBA) Size Standard for this request is $34 Mil.
This Sources Sought is to gain knowledge of potential qualified sources and their size classification(s) (Service Disabled/Veteran Owned Small Business (SD/VOSB), Hub zone, 8(a), small, small disadvantaged, woman owned small business, or large business) relative to NAICS 541511. Responses to this notice, will be used by the Government to make appropriate acquisition decisions. After review of the responses to this notice, a solicitation announcement may be published. Responses to this notice are not considered adequate responses to any corresponding solicitation announcement. All interested offerors are requested to respond to this notice but are required to respond to the official solicitation announcement in order to be awarded the contract.
INSTRUCTIONS:
RESPONSES MUST INCLUDE THE FOLLOWING INFORMATION:
• Primary Information:
- Company Name:
- Point of Contact (POC) name:
- Email address:
- Phone number:
- Unique Entity ID No. listed in the System of Awards Management (SAM):
- Business Size: (Service-Disabled Veteran Owned Small Business (SDVOSB), Veteran Owned Small Business (VOSB), Small Business Other, Small Business, or Large Business) for the NAICS code 541511
Response is due on 07/06/2026, at 12PM Central Time. Please submit e-mail responses to Latasha Redwine, Contract Specialist, at email address: contact@example.gov.
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