PaxeraHealth PaxeraUltimaAI-Cloud Software

The Texas Health and Human Services Commission, acting on behalf of the Texas Department of State Health Services, is soliciting bids for the PaxeraHealth PaxeraUltimaAI-Cloud Software under solicitation HHS0017153, with a response deadline of April 6, 2026. The contract is a firm-fixed-price arrangement for the delivery, implementation, and ongoing support of integrated medical imaging software including PaxeraUltimaAI-Cloud for CT/MRI, PaxeraGateway, and PaxeraRIS, with a minimum of 5,000 studies per year supported. The initial contract term runs from June 23, 2026, to June 24, 2031, with an option for a one-year extension at the sole discretion of the agency. Performance will primarily occur at the Texas Center for Infectious Disease in San Antonio, though remote delivery is permitted and the agency may adjust service locations with 30 days' notice. Submissions must be sent via email to pcsbids@hhs.texas.gov in Microsoft Office formats, with signed documents as PDF, and cannot exceed 25 MB; responses must include all required documentation and certifications, including a Unique Entity ID and HHS Solicitation Affirmations. The contractor must meet rigorous compliance, security, and operational standards, including full adherence to HIPAA, Texas Workers’ Compensation Act, and OSHA regulations. All personnel require comprehensive background checks covering state and federal criminal records, and individuals with certain convictions are prohibited from service. Key personnel must have at least three years of relevant experience, with replacements requiring prior agency approval. The contractor must maintain comprehensive insurance coverage including general liability, workers’ compensation, commercial automobile, professional liability, and a $1 million umbrella policy with drop-down coverage, naming the state as additional insured with waiver of subrogation. Subcontractors must comply with equivalent standards and insurance requirements. The contractor is responsible for all labor, equipment, training, and maintenance, must use E-Verify for employment eligibility, and must ensure staff adhere to strict conduct rules including uniform and badge requirements. Evaluation will be based on best value through a trade-off process, prioritizing technical compliance and performance capability over price, with past performance below a "C" grade on the Vendor Performance Tracking System serving as a disqualifying threshold. Invoices must be submitted monthly to the designated HHS billing address under the Texas Prompt Payment Act, and no payment, accounting, or invoice system details are