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Performance Benchmarking Tool

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The United States Coast Guard is seeking a Performance Benchmarking Tool to optimize mission success by measuring individual traits and performance for Special Missions Training Center students. This software application will provide real-time tracking, analysis, and reporting to reduce attrition and enhance operational capability through evidence-based decisions. Key features include an Automatic Feedback Tool, a Package Builder for student files, and a database capable of generating configurable analytical reports. The system must be compatible with CG Cloud infrastructure, NIPR networks, and approved mobile devices while adhering to DHS security standards and Section 508 accessibility requirements. The contractor will provide licensing for approximately 750 students and 150 staff members, ensuring the software remains updated to support curriculum changes and technological advancements. The contract requires scalability to accommodate additional licenses or modules as operational needs evolve. This effort is categorized under NAICS code 541611 and is designated as a small business set-aside, with performance centered at Camp LeJeune, North Carolina.

General Info

US Coast Guard seeks performance benchmarking software for Special Missions Training Center students.

NAICS

541611 - Administrative Management and General Management Consulting Services

Place of Performance

Camp LeJeune, NC, USA

Set-Aside

NONE

Documents

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Organization & Contact Information

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AgencyDepartment of Homeland Security → United States Coast Guard
Contacts3 people available
OfficeN/A
Office AddressN/A
Contacts
Mark SolomonSmall Business Specialist/APFS Coordinator

Full Description

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The U.S. Coast Guard (USCG) seeks a comprehensive software application to optimize mission success by holistically measuring individual traits and performance. The system must enable real-time tracking, analysis, and reporting of student performance and progress to enhance the selection, training, and development of Special Missions Training Center (SMTC) students. Its purpose is to reduce attrition, increase operational capability, and provide evidence-based performance decisions. The database system must generate configurable analytical reports and rollups based on end-user input, capture human attributes related to training objectives, and retrieve historical data to inform assessment or training criteria changes. The software application must be compatible with USCG-approved mobile devices and the Non-classified Internet Protocol Router (NIPR) network, allowing instructors to access forms, evaluations, and training materials efficiently. It must include features such as an Automatic Feedback Tool (AFT) to provide tailored feedback based on student performance, a Package Builder for organizing student files, and compatibility with CG Cloud infrastructure for data storage and handling. The system must comply with Department of Homeland Security (DHS) and USCG security standards, Defense Information Assurance Certification Accreditation, and Section 508 accessibility requirements. The Contractor shall provide licensing for approximately 750 students and 150 instructors/staff, maintain and update the software, address bugs, and ensure compatibility with technological advancements. Software updates must support curriculum changes, enhance security, and maintain accreditation. The contract must provide scalability for additional licenses, modules, or convenings as operational needs evolve, with flexibility to meet surge training demands within the contract's period of performance.

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