PERFORMANCE MEASURE COMPLETENESS AND RELIABILITY ASSESSMENTS

The Office of Program Analysis and Evaluation is responsible for leading the collection, analysis, and reporting of performance measure information and implementing organizational performance initiatives for Department of Homeland Security under the Government Performance and Results Act (GPRA) and GPRA Modernization Act of 2010 (GPRAMA). The Reports Consolidation Act requires that Agencies’ publicly reported performance measure information must be reviewed to ensure accurate data collection and reporting.
The objective of this initiative is to obtain significant expertise in measure development, analysis, and the mitigation of measurement error by reducing process and measurement variation to successfully implement the assessment of the completeness and reliability of the Department’s performance measure information and increase the capability to implement complete and reliable performance measure information. The tasking for this initiative is as follows: 1) conduct assessments of the completeness and reliability of a subset of DHS performance measures against the criteria established in the DHS Performance Measure Completeness and Reliability Handbook and present the findings and recommendations in individual measure assessment reports; 2) develop case studies, job aids, and/or related products on key measurement concepts; and 3) provide expert consulting services related to measure development and the mitigation of measurement error and variation.