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This Solicitation opportunity from Government of Canada was posted on October 2, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Performance Measurement training using PuMP methodology

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100020886International

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The Department of Employment and Social Development Canada, specifically the Service Canada Western and Territories Region, is seeking a provider to deliver specialized training on Performance Measurement using the PuMP Methodology. The primary goal of this initiative is to equip employees with the necessary skills to shift the regional focus from measuring simple activities to evaluating outcomes and impacts. This training is designed to foster a culture of continuous improvement and effective transformation within the organization. Participants will learn to develop measurable strategies, define performance goals, and design actionable reports and dashboards. The curriculum covers the entire measurement lifecycle, including building leadership buy-in, implementing measures, and interpreting signals to determine performance trends. This federal solicitation, identified by number 100020886, aims to ensure that staff can independently design and maintain effective performance measurement systems across Canada.

General Info

Service Canada seeks PuMP Methodology training to shift performance measurement from activities to outcomes.

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Organization & Contact Information

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AgencyGovernment of Canada → Department of Employment and Social Development
Contacts1 person available
OfficeN/A

Full Description

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Service Canada Western and Territories (SC W-T) Region within the Employment Social Development Canada (ESDC) has a requirement to train employees on Performance Measurement, specifically the PuMP Methodology learning topic. The primary objective of the PuMP Methodology training is to gain the skills required to design effective performance measurements on an ongoing basis and help transition the Region from measuring activities to outcomes and impacts. This training will teach participants to: 1. Develop measurable strategies. 2. Design and select performance measures for outcomes and impact. 3. Define signals to determine whether performance is improving. 4. Define performance goals. 5. Understand how to use performance measurement for continuous improvement and effective transformation. 6. Get buy-in from senior leadership and partners. 7. Design insightful and actionable reports and dashboards. This training will provide relevant information and explanations of: A. Understanding measurement’s purpose for continual improvement and transformation B. Designing meaningful measures for outcomes and impact. C. Building Buy-in to measures. D. Implementing measures. E. Interpreting signals from measures. F. Reporting performance measures. G. Reaching or adjusting performance goals.

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