PRF76 ITIL Certification Training RFQ

The Massachusetts Trial Court is seeking a PeopleCert accredited training provider to deliver ITIL Version 5 Foundation and Foundation Bridge training and certification exams for groups of approximately 10 to 20 participants. The selected contractor must provide all necessary training materials, learner support, and one exam retake per participant. The first session, including all exams and retakes, must be completed by June 30, 2027, with the possibility of additional sessions during the initial term and two subsequent renewal periods. To be eligible, bidders must hold a current award under PRF76 Category 3: Professional Development Services. The contract will be awarded based on best value, with evaluation weights distributed across training approach and scope responsiveness (35%), total evaluated cost (30%), qualifications and experience (20%), and schedule flexibility (15%). Bidders must submit four separate PDF files via COMMBUYS, including a transmittal letter, technical proposal with three references from the last five years, a pricing proposal, and mandatory documents. Personnel may be required to undergo criminal background checks and sign confidentiality statements. Payment will be processed in arrears on a 45-day cycle following the Trial Court's acceptance of deliverables and the submission of detailed invoices.