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24/7 ITS Technical Support and Maintenance

Active

State & Local

Response Deadline12/11/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for 24/7 ITS Technical Support and Maintenance provides essential technical services for prime contractors working on Massachusetts Trial Court projects in Boston. The scope of work includes around-the-clock technical support, routine software maintenance, and the management of archive and event data storage. Additionally, the contractor is responsible for delivering bi-annual reports on emerging software technology to ensure systems remain current. To maintain compliance and security, all personnel are required to undergo CORI background checks. The contractor must provide documented deliverables, including maintenance logs, records of resolved support tickets, and the required technology update reports. Interested parties should note the response deadline of December 11, 2026.

General Info

24/7 ITS support and maintenance for Massachusetts Trial Court projects due December 11, 2026.

Agency

Massachusetts → Trial Court

NAICS

541519 - Other Computer Related Services

Place of Performance

Floor Boston, MA, 02108, USA

Set-Aside

NONE

Documents

This scope was carved out of BD-27-1107-TCOCP-TCOCP-132075.

The full solicitation package (99 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Investigations Tracking System

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Timeline

PostedAug 6

subcontract

Response DeadlineDec 11

Submission deadline

Response Deadline

12/11/2026, 08:00:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyMassachusetts → Trial Court

ContactsNo contacts available

OfficeN/A

Organization / AgencyMassachusetts → Trial Court

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides ongoing technical support and maintenance for prime contractors on Massachusetts Trial Court projects. Delivers 24/7 technical support, performs routine software maintenance, and manages event and archive data storage. Provides bi-annual technology update reports on emerging software. Requires CORI background checks. Delivers maintenance logs, resolved support tickets, and technology update reports.

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