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ITS User Training and Documentation Provider

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The ITS User Training and Documentation Provider subcontract involves the design and execution of comprehensive training programs for prime contractors working on Massachusetts Trial Court projects. The selected provider will be responsible for developing a Train-the-Trainer program, creating detailed user manuals, and conducting training sessions tailored for investigators, supervisors, and executives. Additionally, the scope includes providing essential documentation for system maintenance and troubleshooting to ensure long-term operational success. Key deliverables include the completion of all scheduled training sessions and the delivery of a full suite of training materials. Due to the nature of the work with the Trial Court, all personnel are required to undergo CORI background checks. This project is based in Boston, Massachusetts, with a response deadline set for December 11, 2026.

General Info

Subcontract for Massachusetts Trial Court training programs, user manuals, and documentation in Boston.

Place of Performance

Floor Boston, MA, 02108, USA

Set-Aside

NONE

Documents

This scope was carved out of BD-27-1107-TCOCP-TCOCP-132075.

The full solicitation package (99 documents), including the RFP, is on the prime solicitation, not on this scope.

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Investigations Tracking System

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Timeline

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Organization & Contact Information

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AgencyMassachusetts → Trial Court
ContactsNo contacts available
OfficeN/A
Organization / AgencyMassachusetts → Trial Court
Office AddressN/A
ContactsNo contact information available

Full Description

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Designs and conducts training programs for prime contractors on Massachusetts Trial Court projects. Develops a Train-the-Trainer program, creates user manuals, and conducts training sessions for investigators, supervisors, and executives. Provides documentation on system maintenance and troubleshooting. Requires CORI background checks. Delivers completed training sessions and a full suite of training materials.

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