Personnel Training and Compliance Support

The contract requires the development and delivery of specialized training for parking attendants working within Department of Veterans Affairs facilities, with a focus on VA policies, ADA compliance, emergency procedures, and customer service in healthcare environments. The training must be tailored to the unique needs of a veteran-focused setting, ensuring attendants understand how to assist veterans with disabilities, respond to medical emergencies, and uphold VA standards while providing courteous and effective service. The program should be comprehensive, practical, and measurable, with content designed to reinforce regulatory requirements and enhance the overall veteran experience. This is a Service-Disabled Veteran-Owned Small Business Set Aside subcontract under NAICS code 611430, targeting eligible SDVOSB firms to provide these training services. The solicitation was posted on June 29, 2026, with a response deadline of July 17, 2026, at 1:00 PM, and the work is to be performed at the Fargo location with ZIP code 58102. The contract is managed by the Network Contract Office 23, part of the Department of Veterans Affairs, and requires bidders to demonstrate experience in workforce training within federal or healthcare contexts, particularly those involving accessibility and veteran-specific protocols.