Platform Usability & UI/UX Design

The contract seeks to design and refine the user interface and experience of the Peregrine SaaS platform with a specific focus on meeting the needs of law enforcement users, ensuring the system is intuitive, efficient, and accessible for its intended audience. The work involves a deep understanding of law enforcement workflows, challenges, and environments to optimize usability, reduce cognitive load, and enhance operational effectiveness through thoughtful UI/UX design principles. The project requires iterative testing, user feedback integration, and compliance with accessibility standards to support diverse users across varying technical proficiency levels and operational contexts. This is a subcontract under the NAICS code 541430, indicating it relates to graphic design services, and is issued by MTA Headquarters in New York. The solicitation was posted on June 4, 2026, with responses due by June 30, 2026. The place of performance and specific location details are not provided, and no set-aside designation is specified. The contract does not include a designated point of contact, and all relevant information is accessible through the MTA’s official procurement portal linked in the data.