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Post-Implementation Support & Maintenance

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

North Carolina → Department of Public InstructionView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

NC, USA

Set-Aside

NONE

Documents

This scope was carved out of 24-RQFINMODRF1-NM.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

24-RQFINMODRFI-NM Finance Modernization RFI

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Timeline

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Organization & Contact Information

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AgencyNorth Carolina → Department of Public Instruction
ContactsNo contacts available
OfficeN/A
Organization / Agency
North Carolina → Department of Public Instruction
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides ongoing technical support and system maintenance for prime contractors on NCDPI financial systems. Performs Tier 2/3 technical support, applies software patches, manages version upgrades, and optimizes systems using help desk ticketing systems. Adheres to Service Level Agreements (SLAs) for system uptime and response times. Delivers maintained system availability and updated software versions.

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POSTED

about 24 hours ago

DEADLINE

in 4 days
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