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Post-Implementation Support & Maintenance

Active

State & Local

Response Deadline12/17/2026, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Post-Implementation Support and Maintenance focuses on providing technical support and system stabilization for prime contractors working on California Department of General Services Office of Administrative Hearings projects. The scope of work involves managing support tickets during a 90-day stabilization period, which includes the delivery of Day-1 support ticket logs, Day-1 incident reports, and a final stabilization sign-off. The opportunity is categorized under NAICS code 541519 and was posted on November 19, 2025, with a response deadline of December 17, 2026. This engagement ensures that systems are properly stabilized and maintained through detailed incident reporting and rigorous ticket tracking to meet the agency's operational requirements.

General Info

Subcontract for technical support and system stabilization for California Department of General Services.

Agency

California Department of General Services

NAICS

541519 - Other Computer Related Services

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of 37224.

The full solicitation package (14 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Rfp 37224 - Case Management System (CMS) Replacement, Implementation And Ongoing Support

AI Contract Breakdown

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Timeline

PostedNov 19

subcontract

Response DeadlineDec 17

Submission deadline

Response Deadline

12/17/2026, 12:00:00 AM UTCin 2 months

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Organization & Contact Information

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AgencyCalifornia Department of General Services

ContactsNo contacts available

OfficeN/A

Organization / AgencyCalifornia Department of General Services

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides ongoing technical support and system stabilization for prime contractors on DGS Office of Administrative Hearings projects. Addresses support tickets within a 90-day stabilization period and provides incident reports and ticket logs. Delivers Day-1 Support Ticket Logs, Day-1 Incident Reports, and a 90-day stabilization sign-off.

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Solicitation # 37224

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