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CMS Software License Provider (SaaS/COTS)

Active

State & Local

Response Deadline12/17/2026, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract opportunity is for a CMS Software License Provider to supply the core Case Management System software platform for prime contractors working on California Department of General Services Office of Administrative Hearings projects. The selected provider will deliver a secure, licensed SaaS or COTS platform designed for case processing, electronic document management, and e-filing functionality, with specific capabilities for time tracking and filing fee configuration. The solicitation is categorized under NAICS code 513210 and was posted on November 19, 2025, with a response deadline of December 17, 2026. This contract focuses on providing a functional and flexible software environment to streamline administrative hearing operations for the state of California.

General Info

CMS software provider to supply case management platform for California Department of General Services.

Agency

California Department of General Services

NAICS

513210 - Software Publishers

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of 37224.

The full solicitation package (14 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Rfp 37224 - Case Management System (CMS) Replacement, Implementation And Ongoing Support

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedNov 19

subcontract

Response DeadlineDec 17

Submission deadline

Response Deadline

12/17/2026, 12:00:00 AM UTCin 2 months

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Organization & Contact Information

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AgencyCalifornia Department of General Services

ContactsNo contacts available

OfficeN/A

Organization / AgencyCalifornia Department of General Services

Office AddressN/A

ContactsNo contact information available

Full Description

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Supplies the core Case Management System (CMS) software platform for prime contractors on DGS Office of Administrative Hearings projects. Provides a unified and secure platform for case processing, e-filing functionality, electronic document management, and flexible configuration for filing fees and time tracking. Delivers licensed software access and a functional CMS platform.

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Solicitation # 37224

The California Department of General Services (DGS), Office of Administrative Hearings (OAH), has issued Request for Proposal (RFP) 37224 for the replacement, implementation, and ongoing support of a new Case Management System (CMS) to modernize and improve administrative hearing processes. This procurement seeks a comprehensive solution that will replace the outdated Practice Manager system with a contemporary, cloud-capable, hybrid work-model system ensuring compliance with state IT standards and security frameworks including NIST, HIPAA, SOC 2, and WCAG 2.2 accessibility guidelines. The contract term is planned for five years, beginning with a 33-month implementation phase followed by maintenance and operations. Key deliverables during implementation include detailed requirements documentation, workflow time studies, process improvement assessments targeting at least a 15% reduction in staff workflow times, system design specifications, user stories, wireframes, and a detailed project plan with KPIs. The procurement process incorporates multiple addenda and Q&A documents that elaborate on submission procedures, clarifications on technical and integration requirements including data migration and document management, confidentiality under the California Public Records Act, and protest procedures. The proposal evaluation methodology centers on a best-value selection approach with scored components including a mandatory technical response, optional solution requirements, and a critical interview/demonstration phase requiring a minimum pass score. Contract administration includes invoicing primarily through an online payment portal, with provisions for physical mailing and email as alternatives. Though no federal FAR clauses formally apply, general provisions and special terms outlined in exhibits govern contract performance. Security and confidentiality requirements emphasize robust encryption, access controls, and breach reporting related to Protected Health Information (PHI). Additionally, the solicitation mandates that bidders submit representations and certifications related to socioeconomic preferences (including Small Business and Disabled Veteran Business Enterprise statuses), conflict of interest disclosures, and compliance with state contracting laws. Mandatory pre-proposal conferences and multiple addenda have adjusted key dates, with the final proposal due date extended to February 13, 2026. The award will be issued to the highest-ranked proposal demonstrating the best technical merit and cost effectiveness in meeting the OAH’s case management modernization goals.

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