PQVL-18P-202602017 | In-Person Spoken Lang. Translation Services & Over the Phone

The State of Maine, through the Department of Administrative and Financial Services, is soliciting qualified vendors to provide in-person and over-the-phone spoken language interpretation services under an Indefinite Delivery/Indefinite Quantity (IDIQ) structure. This procurement, identified as PQVL-18P-202602017, establishes a pre-qualified vendor list for delivering certified, confidential interpretation services across all state agencies in Maine, with performance required at any location within the state as needed. Bidders must demonstrate experience with nationally certified interpreters who adhere to the Code of Professional Conduct for Interpreters in Judicial Proceedings and comply with HIPAA and HITECH regulations, including executing a Business Associate Agreement and ensuring all personnel sign confidentiality statements. The contract emphasizes privacy, security, and performance integrity, with vendors held liable for breaches involving protected health information and required to report incidents within 24 hours. Proposals will be evaluated on a best-value trade-off basis using a 100-point scoring system, prioritizing proposed services (40 points), organizational qualifications and experience (35 points), and cost proposal (25 points). Submitting a comprehensive, structured proposal in four distinct PDF files via the Vendor Self Service System by June 1, 2026, is mandatory, with no physical submissions permitted. All submissions must follow strict format guidelines, not exceed 15MB per file, and exclude external links or encrypted content. Bidders must disclose all subcontractors and affirm compliance with certifications regarding debarment, fraud, collusion, and prohibited technologies—though socioeconomic status, size designation, UEI, or CAGE codes are not required. Invoicing is to be submitted monthly, with details including date of service, interpreter connection time, language, and billable minutes, though no specific remittance system or accounting codes are designated. There is no fixed contract value, minimum spend, or estimated ceiling; instead, services are issued on an as-required basis across Maine’s state facilities, with quarterly reporting and a Quality Assurance Plan mandated for ongoing compliance.