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Premium Identity Support Services (Platinum Tier)

Active

State & Local

Response Deadline08/17/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract is for Platinum-level support services under the Entrust IDE platform to serve a user base of 500,000, encompassing comprehensive help desk operations, troubleshooting, patch management, and continuous system uptime monitoring. This subcontract is classified under NAICS code 541512 and is being procured by the State Teachers’ Retirement System in California, with performance expected to be centered in Alameda. The support services are critical to maintaining the integrity and availability of identity management systems for a large public sector workforce, requiring high availability, rapid response times, and proactive maintenance protocols to minimize disruptions. The solicitation was posted on August 4, 2026, with a firm response deadline of August 17, 2026, at 10:00 PM Pacific Time, and no set-aside provisions are indicated, meaning open competition is permitted.

General Info

Platinum-level support for 500,000 users on Entrust IDE, requiring high availability and rapid response in Alameda.

Agency

California → State Teachers' Retirement SystemView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Alameda, CA, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PostedAug 4

subcontract

Response DeadlineAug 17

Submission deadline

Response Deadline

08/17/2026, 10:00:00 PM UTCin 11 days

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Organization & Contact Information

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AgencyCalifornia → State Teachers' Retirement System

ContactsNo contacts available

OfficeN/A

Organization / Agency

California → State Teachers' Retirement System

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provision of Platinum-level support services for 500,000 users under the Entrust IDE platform, including help desk, troubleshooting, patch management, and system uptime monitoring.

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