Preventive Maintenance, Repair and On Call System Integration for the FDNY Communications Systems

The FDNY Communications Systems provides comprehensive mission-critical communications services in support of Department first responders. The operations of these systems are central to the FDNY's ability to respond to emergencies. Operating on a twenty-four (24) hours per day, seven (7) days per week basis, the services required herein shall ensure continuous FDNY Communications Systems functionality to include the deployment of all systems upgrades and enhancements. The Fire Department’s goals and objectives for this solicitation are to obtain the services of a highly qualified Contractor to provide Contractor services for Preventive Maintenance, Repair and On Call System Integration for the FDNY Communications Systems (“FDNY Communications Systems” or “Communications Systems”) as noted herein. The services required shall include Preventative Maintenance, Repair and On Call System Integration for the following individual FDNY communications systems in totality delineated as the FDNY Communication Systems and FDNY Legacy Communication Systems. • Emergency Reporting System (ERS) and Electro-Mechanical Alarm Display System (EMADS) • Voice Alarm System (VA) • Teleprinter Stations (ATS) • Fireand associated Peripherals • EMSCAD PCs and associated peripherals • Status Entry Panel (SEP) • Silent Hawk • Related FDNY Communications, Operations, and IT Systems • Fireground Accountability Program • Electronic Fireground Accountability System (FGAP) • Electronic Fireground Accountability System (EFAS) • Radio Application /Application Spare Mask Application • Evidence Tracking System Application • Dashboard Application • Electronic Bureau of Fire ride list (EBF-4) • Handie Talkie and Spare Mask Application • Status Recording Subsystem (SRS)