Procurement Exemption for WebEOC Software Professional Services

This procurement exemption, identified as solicitation 2026-PE-211, authorizes Pierce County, Washington, to enter into a direct negotiation with ESi Acquisition, Inc. (Juvare) for WebEOC software professional services. Under Chapter 2.106 of the Pierce County Code, this is a non-competitive solicitation due to the single-source nature of the supply. The contract is a Software-as-a-Service (SaaS) subscription agreement effective August 1, 2026, with an estimated total value of $141,549.32 over an initial 24-month term. The primary scope of work involves the renewal of WebEOC software subscriptions and the migration of the County's current production database to Juvare’s cloud-hosted environment through a structured four-phased approach. The agreement includes specific deliverables such as hosted site access for administrators within 14 days of the effective date and technical support provided during standard business hours. Financial terms dictate that the first-year invoice of $76,730.70 is due upon execution, with subsequent annual charges due prior to the start of each applicable year, and all invoices are payable within 30 days. Key operational restrictions prohibit the use of the software in hazardous environments, for critical life-safety systems, or for connecting with 911 emergency services. Additionally, the County is prohibited from entering protected health information under HIPAA or data regulated by GDPR into the system. The contract also establishes strict confidentiality obligations and prohibits the reverse engineering of the software.