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This Subcontract opportunity from California was posted on December 21, 2023. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Production Operations and System Monitoring

Closed
State & Local

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The California Department of Public Health is seeking a subcontractor for Production Operations and System Monitoring to support CA-VMS production environments. The scope of work includes providing continuous 24/7 monitoring, incident response, performance tuning, and general operational support to ensure system stability and efficiency. This opportunity is categorized under NAICS code 541511 and was posted on December 21, 2023. Interested parties must submit their responses by the deadline of September 30, 2024.

General Info

Documents

This scope was carved out of RFP 23-10068.

The full solicitation package (29 documents), including the RFP, is on the prime solicitation, not on this scope.

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California Vaccine Management Solution (CA-VMS) Maintenance & Operations

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia Department of Public Health
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide 24/7 monitoring, incident response, performance tuning, and operational support for CA-VMS production environments.

More opportunities from California Department of Public Health

Same awarding agency

NAICS: 541513
SLED
CDPH SaPHIRE M&O - IT Services
Solicitation # 25-10401
The California Department of Public Health (CDPH) is soliciting proposals under RFP 25-10401 for Maintenance and Operations (M&O) support of the Surveillance and Public Health Information Reporting and Exchange (SaPHIRE) system. This critical system operates 24/7 to ingest and process electronic laboratory results and case reports for over 80 reportable conditions, interfacing with the CDPH Rhapsody Gateway and Snowflake data warehouse. The contract features a base term of five years with a maximum potential term of eight years. The selected contractor will be responsible for system maintenance, infrastructure support, data validation, normalization, and the management of data submitters to ensure timely and accurate public health surveillance. The procurement process utilizes a point-scoring system totaling 6,000 points, weighted equally between non-cost (3,000 points) and cost (3,000 points) evaluations. Bidders must submit proposals in two separate volumes: Volume 1 for administrative and technical requirements and Volume 2 for cost, using a specific cost workbook. Key personnel requirements include a Senior Project Manager, Solution Architect, Scrum Master, Rhapsody Technical Lead, System Operations Lead, and Data Submitter Management Lead, all of whom must meet mandatory experience thresholds. Technical compliance is strictly governed by NIST SP 800-53, CA SIMM 5300, and HIPAA privacy rules, with specific requirements for F5 Silverline web application firewalls and comprehensive security and recovery planning. Contract administration involves monthly invoicing in arrears, with payments contingent upon the approval of Deliverable Acceptance Documents by the IT Operations Manager or Product Owner. The contract is subject to the State of California's Prompt Payment Act and a budget contingency clause. Performance is primarily remote, though travel to CDPH locations may be required. Bidders may claim preferences for Small Business, Disabled Veteran Business Enterprise (DVBE), and the Target Area Contract Preference Act (TACPA) by submitting the required certifications to the Department of General Services.
Computer Facilities Management Services

POSTED

10 months ago

DEADLINE

in 2 months
View Details

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