CDPH SaPHIRE M&O - IT Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
The solicitation issued by the California Department of Public Health (CDPH) under solicitation number 25-10401, dated January 6, 2026, seeks qualified vendors to provide Maintenance and Operations (M&O) support for the SaPHIRE system, a critical public health surveillance and information reporting platform. The contract requires ongoing support for SaPHIRE, which manages electronic laboratory reporting and case reporting for over 80 reportable infectious diseases throughout California. The contractor will be responsible for maintaining system stability, security, performance, and enhancements in alignment with state and federal standards. Key functional aspects include data submitter management, system monitoring, incident response, transition from the incumbent contractor, and continuous adherence to HL7 and other health data reporting protocols. Performance expectations cover system operations at designated CDPH locations in Sacramento and Richmond with the understanding that remote work may be involved. The contract emphasizes safeguarding sensitive and confidential information, specifying stringent privacy and security measures, and requires the contractor to designate a Security Officer and comply with applicable privacy laws and CDPH policies. The procurement process is structured as a fixed-price deliverable-based contract and utilizes a best-value evaluation methodology where technical and cost factors are weighted equally at 50% each. Vendors must respond with a comprehensive proposal divided into administrative/technical and cost volumes, submitting a detailed narrative addressing specific topics such as M&O management, transition plan, data submitter relations, and team qualifications. Numerous attachments require bidders to document key personnel qualifications for roles including Senior Project Manager, Solution Architect, Scrum Master, Rhapsody Technical Lead, System Operations Lead, and Data Submitter Management Lead, supported by corresponding reference forms. The contract deliverables span transition plans, system documentation, security and incident response plans, operations and maintenance processes, and monthly status reports, with clear acceptance criteria established through Deliverable Expectation Documents and formal Deliverable Acceptance Documents. Payment terms, invoicing, and budget details are strictly governed, including compliance with prompt payment laws and state budget contingencies. Socioeconomic program participation is encouraged and documented via preference forms for Small Businesses and Disabled Veteran Business Enterprises. Bidders must comply with confidentiality obligations and submit certifications related to subcontracting and commercially useful functions. The contract also incorporates detailed procedures for submitting questions, amendments through addenda, and requires the bidder’s conference attendance as per key action dates, ensuring a well-defined and controlled procurement environment for the ongoing support of the SaPHIRE system critical to California’s public health infrastructure.
General Info
Agency
NAICS
Place of Performance
Sacramento, CA, USASet-Aside
Timeline
Response Deadline
Organization & Contact Information
Full Description
Addendum 1: Release on 1/12/2026 Addendum 2 and Q&A set 1: Release on 1/21/2026
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