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CDPH SaPHIRE M&O - IT Services

Active

0000037662State & Local

Response Deadline01/06/2027, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The California Department of Public Health (CDPH) is soliciting proposals under RFP 25-10401 for Maintenance and Operations (M&O) support of the SaPHIRE system. This critical system operates 24/7 to ingest and process electronic laboratory results and case reports for over 80 reportable disease conditions, serving as a gateway for public health data collection and response. The scope of work includes system maintenance for ELR and eCR processing, infrastructure maintenance, data submitter management, and ensuring compliance with security policies. The contract features a base term of five years with the option for three one-year extensions, for a maximum duration of eight years. Services are primarily remote, though the solution must be hosted in a cloud environment within the continental United States. The procurement process utilizes a weighted evaluation system where non-cost factors (administrative, qualifications, and solution) and cost each account for 50 percent of the total score. Bidders must pass mandatory gates regarding administrative requirements and bidder qualifications to avoid disqualification. Key personnel requirements include a Senior Project Manager, Solution Architect, Scrum Master, Rhapsody Technical Lead, System Operations Lead, and Data Submitter Management Lead, all of whom must meet specific mandatory and desirable experience thresholds. Financials are structured with fixed pricing for transition and M&O services, while hosting and infrastructure costs are handled as monthly reimbursements of actual costs. All deliverables are subject to a formal acceptance process via Deliverable Expectation Documents and the Deliverable Acceptance Document, with payment contingent upon approval by the IT Operations Manager or Product Owner.

General Info

CDPH seeks M&O support for SaPHIRE system for five to eight years.

Agency

California Department of Public Health

NAICS

423710 - Hardware Merchant Wholesalers

Place of Performance

Sacramento, CA, USA

Set-Aside

NONE

Documents

(95)

Addendum 1 Summary of Changes for RFP

PDF•1 page•amendment

Attachment 12 - Bidder Qualifications Form Instructions

PDF•3 pages•instructions

Attachment 12 - Bidder Qualifications Form Instructions

PDF•3 pages•instructions

Attachment 13 - Bidder Qualifications Form

PDF•5 pages•bidder-qualifications-form

Attachment 13 - Bidder Qualifications Form

PDF•5 pages•bidder-qualifications-form

Attachment 14 - Bidder Reference Form

PDF•3 pages•bidder-reference-form

Attachment 14 - Bidder Reference Form

PDF•3 pages•bidder-reference-form

Attachment 15.1 Senior Project Manager Qualifications Form

PDF•5 pages•qualifications-form

Attachment 15.1 Senior Project Manager Qualifications Form

PDF•5 pages•qualifications-form

Attachment 15.2 Solution Architect Qualifications Form

PDF•5 pages•qualifications-form

Attachment 15.2 Solution Architect Qualifications Form

PDF•5 pages•qualifications-form

Attachment 15.3 Scrum Master Qualifications Form

PDF•5 pages•qualifications-form

Attachment 15.3 Scrum Master Qualifications Form

PDF•5 pages•qualifications-form

Attachment 15.4 - Rhapsody Technical Lead Qualifications Form

PDF•4 pages•qualifications-form

Attachment 15.4 - Rhapsody Technical Lead Qualifications Form

PDF•4 pages•qualifications-form

Attachment 15.5 System Operations Lead Qualifications Form

PDF•4 pages•qualifications-form

Attachment 15.5 System Operations Lead Qualifications Form

PDF•4 pages•qualifications-form

Attachment 15.6 Data Submitter Management Lead Qualifications Form

PDF•4 pages•qualifications-form

Attachment 15.6 Data Submitter Management Lead Qualifications Form

PDF•4 pages•qualifications-form

Attachment 15 - Key Staff Qualifications Form Instructions

PDF•3 pages•instructions

Attachment 15 - Key Staff Qualifications Form Instructions

PDF•3 pages•instructions

Attachment 16 Narrative Response Instructions and Topics

PDF•3 pages•narrative-response

Attachment 16 Narrative Response Instructions and Topics

PDF•3 pages•narrative-response

Attachment 18 Work Order Authorization Form

PDF•3 pages•work-order-authorization

Attachment 18 - Work Order Authorization Form

PDF•3 pages•work-order-authorization

Attachment 1 Template for Question Submittal and Request for Changes

PDF•2 pages•template-question-submittal

Attachment 20 Deliverable Expectation Document

PDF•2 pages•deliverable-expectation-document

Attachment 20 - Deliverable Expectation Document

PDF•2 pages•deliverable-expectation-document

Attachment 2 - Intent to Bid Form

PDF•2 pages•intent-to-bid-form

Attachment 2 - Intent to Bid Form

PDF•2 pages•intent-to-bid-form

Attachment 4 - Cover Letter Form

PDF•2 pages•cover-letter-form

Attachment 4 - Cover Letter Form

PDF•2 pages•cover-letter-form

Attachment 8 - Bidding Preferences and Incentives

PDF•2 pages•supporting-document

Attachment 8 - Bidding Preferences and Incentives

PDF•2 pages•bidding-preferences

Attachment 9: DVBE Declarations Form

PDF•1 page•dvbe-declarations

Attachment 9: DVBE Declarations Form

PDF•1 page•dvbe-declarations

CDPH SaPHIRE Maintenance and Operations Support RFP 25-10401

PDF•70 pages•rfp

CDPH SaPHIRE Maintenance and Operations Support RFP 25-10401

PDF•70 pages•rfp

Exhibit A1 Functional and Non-Functional Requirements

XLSX•11 pages•sow

Exhibit A1: Functional and Non-Functional Requirements

PDF•1 page•sow

Exhibit A1: Functional and Non-Functional Requirements

PDF•1 page•sow

EXHIBIT A2: Deliverables and Milestones Table

PDF•4 pages•contract-document

EXHIBIT A2: Deliverables and Milestones Table

PDF•4 pages•contract-document

Exhibit A3 - Budget Detail and Payment Provisions

PDF•3 pages•contract-document

EXHIBIT A3: Budget Detail and Payment Provisions

PDF•3 pages•payment-provisions

Exhibit B: Cost Workbook Addendum 2 for SaPHIRE M&O Contract

XLSX•12 pages•cost-workbook

EXHIBIT B: COST WORKBOOK - California Department of Public Health

PDF•1 page•cost-workbook

Exhibit B: Cost Workbook for SaPHIRE M&O Contract

XLSX•12 pages•cost-workbook

EXHIBIT D - Information Privacy and Security Requirements

PDF•13 pages•exhibit

EXHIBIT D - Information Privacy and Security Requirements

PDF•13 pages•exhibit

AI Contract Breakdown

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Timeline

PhaseSolicitation

PostedJan 6

Solicitation

Response DeadlineJan 6

Submission deadline

Response Deadline

01/06/2027, 12:00:00 AM UTCin 3 months

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Organization & Contact Information

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AgencyCalifornia Department of Public Health

Contacts1 person available

OfficeN/A

Organization / AgencyCalifornia Department of Public Health

Office AddressN/A

Contacts

Binh Thai

contact@example.gov

+1 (555) 000-0000

Full Description

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Please review the solicitation carefully and pay particular attention to section 2.3 KEY ACTION DATES. The next step is Bidder's Conference on January 14, 2026 at 10:00 A.M. PT.
Addendum 1: Release on 1/12/2026 Addendum 2 and Q&A set 1: Release on 1/21/2026

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