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CDPH SaPHIRE M&O - IT Services

Open
25-10401State & Local

Contract Overview

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The California Department of Public Health (CDPH) is soliciting proposals under RFP 25-10401 for Maintenance and Operations (M&O) support of the Surveillance and Public Health Information Reporting and Exchange (SaPHIRE) system. This critical system operates 24/7 to ingest and process electronic laboratory results and case reports for over 80 reportable conditions, interfacing with the CDPH Rhapsody Gateway and Snowflake data warehouse. The contract features a base term of five years with a maximum potential term of eight years. The selected contractor will be responsible for system maintenance, infrastructure support, data validation, normalization, and the management of data submitters to ensure timely and accurate public health surveillance. The procurement process utilizes a point-scoring system totaling 6,000 points, weighted equally between non-cost (3,000 points) and cost (3,000 points) evaluations. Bidders must submit proposals in two separate volumes: Volume 1 for administrative and technical requirements and Volume 2 for cost, using a specific cost workbook. Key personnel requirements include a Senior Project Manager, Solution Architect, Scrum Master, Rhapsody Technical Lead, System Operations Lead, and Data Submitter Management Lead, all of whom must meet mandatory experience thresholds. Technical compliance is strictly governed by NIST SP 800-53, CA SIMM 5300, and HIPAA privacy rules, with specific requirements for F5 Silverline web application firewalls and comprehensive security and recovery planning. Contract administration involves monthly invoicing in arrears, with payments contingent upon the approval of Deliverable Acceptance Documents by the IT Operations Manager or Product Owner. The contract is subject to the State of California's Prompt Payment Act and a budget contingency clause. Performance is primarily remote, though travel to CDPH locations may be required. Bidders may claim preferences for Small Business, Disabled Veteran Business Enterprise (DVBE), and the Target Area Contract Preference Act (TACPA) by submitting the required certifications to the Department of General Services.

General Info

CDPH seeks M&O support for SaPHIRE system for five to eight years.

Place of Performance

West Sacramento, CA, 95605, USA

Set-Aside

NONE

Documents

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PDF, High priority: read this first1 page · amendment
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PDF, High priority: read this first5 pages · bidder-qualifications-form
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PDF, High priority: read this first5 pages · qualifications-form
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PDF, High priority: read this first3 pages · instructions
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PDF, High priority: read this first3 pages · narrative-response
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PDF, High priority: read this first70 pages · rfp
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XLSX, High priority: read this first11 pages · sow
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PDF, High priority: read this first4 pages · contract-document
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XLSX, High priority: read this first12 pages · cost-workbook
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Timeline

PhaseSolicitation
Posted

Solicitation

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Submission deadline

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Organization & Contact Information

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AgencyCalifornia Department of Public Health
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts
Contracting Officer

Full Description

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State of California CDPH SaPHIRE M&O - IT Services Tender # 0000037662 Closing Date : 01/06/2027 at 13:00 PM Contact: Binh Thai Phone: Email: contact@example.gov Details: Please review the solicitation carefully and pay particular attention to section 2.3 KEY ACTION DATES. The next step is Bidders Conference on January 14, 2026 at 10:00 A.M. PT. Disclaimer: This bid is researched and provided for information purposes only. To participate in this bid opportunity, interested vendors are sometimes required to register on the State of California's website. Please refer to the originating organization for any information relating to this. Direct all queries pertaining to the language, the content or any missing or inaccurate information within this abstract to its originator, as indicated in the advertisement. Note: When you click on the link below, a new window will open to the site where you can locate more information regarding this bid. You may need to search the site to locate the bid. View Bid Information Biddingo.com is not responsible for the contents of the third party site and does not make any representations regarding the content or accuracy of materials on such third party web sites. If you decide to access them, you do so at your own risk.

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