Professional Services - On Call Services for IT Installation, Maintenance, and Support - Multi Year Contract

Glynn County, Georgia, is soliciting proposals under RFP27-008 for a multi-year, on-call professional services contract to provide IT installation, maintenance, and support. The scope of work encompasses low-voltage and 110V electrical systems, fiber optic cabling, structural mounting, audio/video services, and door access control systems. Proposals must be submitted via the County's eProcurement portal by 1:30 pm on September 23, 2026, and must include both a technical proposal and a separate fee proposal. The County will evaluate submissions based on practical merit and price, with professional qualifications weighted at 35% of the total score. The contract requires the selected vendor to provide a detailed pricing structure for various roles, including service technicians, apprentices, project managers, and application engineers, both for standard and after-hours work. Key administrative requirements include the provision of performance and payment bonds, insurance certificates, and a drug-free workplace certification. The agreement mandates strict adherence to cybersecurity best practices, such as multi-factor authentication and encryption, as well as compliance with Equal Employment Opportunity and ADA policies. Payments are processed within 30 working days following approval by the Contract Technical Representative, with a 10% retainage potentially applied per Georgia state law.