Program Evaluation & Reporting Services

The contract seeks to establish performance measurement systems designed to monitor critical operational metrics including call volume, response times, referral outcomes, and user satisfaction for programs under the Texas division of the Department of Agriculture. The contractor will be responsible for designing and implementing tools and processes to systematically collect, analyze, and report on these key indicators to ensure accountability and continuous improvement. Quarterly performance reports must be delivered to the Texas Department of Agriculture to support informed decision making and to fulfill internal and external audit requirements. This subcontract opportunity falls under NAICS code 541611 for management, scientific, and technical consulting services and is open for responses until July 23, 2026. The work is to be performed in Texas under the oversight of the Department of Agriculture, though specific city or postal address details for performance or contact are not provided. The solicitation is accessible via the Texas SmartBuy portal, and while no set-aside status or point of contact information is listed, the expectation is for qualified vendors to deliver reliable, timely, and audit-ready reporting capabilities aligned with agency objectives.