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This Solicitation opportunity from Texas was posted on June 24, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Re-Solicitation Texas Farmer Mental Health and Suicide Prevention Helpline and Educational Services

Closed
5510001033State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 561421
New
Federal
Telephone Operator Support Services l KCVA | Base plus four (4) option years
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The Department of Veterans Affairs Network Contracting Office has issued solicitation 36C25526Q0654 for a firm-fixed-price contract to provide 24/7 on-site telephone operator and telecommunications support services for the Kansas City VA Medical Center and its associated sites. This requirement is 100% set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) under NAICS code 561421. The contract structure consists of a base year starting October 1, 2026, with four optional extension years. The contractor is responsible for providing all personnel, management, and resources to handle internal and external call routing, emergency communications, alarm monitoring, and message delivery. Performance is measured against strict service levels, including an average speed of answer of 10 seconds or less, a maximum ring duration of 30 seconds, and an abandonment rate below 5 percent. Award decisions will be based on the most advantageous offer to the government, where non-price factors—specifically staffing and key personnel, the training plan, and quality review processes—are significantly more important than price. The contractor must adhere to rigorous security and privacy standards, including HIPAA compliance, VA cybersecurity directives, and personnel vetting. Invoicing is managed electronically through the Tungsten EIPP system, and performance is monitored via a Quality Assurance Surveillance Plan using a rating scale from Unacceptable to Superior.
255-NETWORK Contract Office 15 (36C255)

POSTED

2 days ago

DEADLINE

in 5 days
NAICS: 561421
SLED
24-Hour Answering Service
Solicitation # PKS-RFP-27-0440
The City of Phoenix Parks and Recreation Department is soliciting offers under RFP PKS-RFP-27-0440 for a professional 24/7 bilingual inbound call center service. The selected vendor will handle calls regarding public safety, observations, and general concerns in City parks, utilizing City-provided scripts and FAQs. Key deliverables include the implementation of a secure, mobile-accessible online portal for real-time data access, the provision of searchable call logs in Excel or CSV format, and the delivery of quarterly and annual trend analysis reports. The contractor must also provide year-round technical support and maintain records for 24 months. The procurement process emphasizes strict compliance with federal and local regulations, including FTA federal certifications, Buy America requirements, and the City's Disadvantaged Business Enterprise (DBE) and Small Business Participation Plan. Award decisions will be based on a points-based scoring method to identify the most advantageous offer. Administrative requirements include a default payment term of net 45 days, though prompt payment discounts and a Single Use Account program are available. Contractors must adhere to non-discrimination policies, maintain a positive safety record, and grant the City audit rights for five years following contract completion. All offers must be submitted electronically through the City's procurement portal.
Parks and Recreation

POSTED

30 days ago

DEADLINE

in 11 days

AI Contract Overview

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The Texas Department of Agriculture is soliciting proposals to operate a 24/7 toll-free mental health and suicide prevention hotline tailored specifically for Texas farmers and agriculture workers, staffed by behavioral health specialists trained in agriculture-related stressors. The contractor must provide crisis intervention, resource referrals, and mental health counseling support, in addition to delivering QPR or similar suicide prevention training to healthcare providers and community organizations. The contract term begins September 1, 2026, and extends through August 31, 2027, with the option for up to three additional one-year renewals, contingent upon written notice provided at least 30 days in advance. All services must be performed within Texas, and any work conducted outside the contract period must be provided at no additional cost to the state. The contractor is required to supply all necessary equipment, designate a project manager and contract manager, and submit quarterly summary reports to TDA. Proposals must be submitted electronically by July 23, 2026, and must include two versions—an original with clearly marked proprietary or confidential information and a redacted version where such information is obscured—following strict formatting and naming conventions. Mandatory attachments include Exhibits A through J, K, N, and O, as well as the Direct Deposit Authorization Form, W-9, Application for Texas Identification Number, Certificate of Existence from the Texas Secretary of State, and Certificate of Good Standing from the Comptroller of Public Accounts. Offers are binding for 90 days and must not contain exceptions to any solicitation terms, or they will be disqualified. Evaluation is based on a best value standard, with 40% weight on the proposed service plan, 30% on past performance and qualifications, and 30% on cost reasonableness. Contractors must comply with Texas data security standards, adhere to strict confidentiality protocols prohibiting data sharing beyond TDA, maintain disaster recovery plans, and carry insurance as outlined in Exhibit L. They are also subject to audit by the Texas State Auditor’s Office, must certify compliance with debarment and lobbying regulations, and waive all intellectual property claims while indemnifying the state against infringement suits. Payments, issued via state warrants under the Texas Prompt Payment Act, require strict invoice compliance with TIN, contract number, and detailed line items, and may be withheld if the contractor breaches the agreement or fails to pay third parties.

General Info

Texas seeks vendor to run 24/7 mental health hotline for farmers with agriculture-specialized counselors.

Agency

Texas → Department of Agriculture

NAICS

561421 - Telephone Answering ServicesView NAICS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

(7)

Addendum 2 to Solicitation 5510001033 Texas Farmer Mental Health & Suicide Prevention Helpline

PDFamendment

Addendum 1 to Solicitation 5510001033 Texas Farmer Mental Health & Suicide Prevention Helpline

PDFamendment

ESBD_526292_1782337259588_Exhibits Updated.zip

ZIP

Addendum 3 to Solicitation 5510001033 for Texas Farmer Mental Health Helpline

PDFamendment

ESBD_526292_1782930893711_Exhibits Updated 070126.zip

ZIP

ESBD_526292_1782251573822_Exhibits.zip

ZIP

RFP 5510001033 Texas Farmer Mental Health & Suicide Prevention Helpline

DOCrfp

AI Contract Breakdown

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → Department of Agriculture
Contacts1 person available
OfficeTX, USA
Organization / Agency
Texas → Department of Agriculture
Office AddressTX, USA

Full Description

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TheTexas Department of Agriculture (TDA or Department), an agency of the State of Texas, issues this REQUEST FOR PROPOSAL (RFP) to solicit responses from qualified vendors to operate a mental health/suicide hotline 24 hours a day, 7 days aweek, to be answered by behavioral health specialists specifically trained to understand agriculture-related stressors and issues. Contractor(s) will be able to answer calls and provide quality mental health education and resources to Texas farmers and agriculture workers to promote mental wellness and prevent suicide, as described in Section I and in this solicitation. TDA’s objective is to obtain the services that represent the best value for TDA and the State of Texas, according to the terms and conditions of this solicitation.

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