Proofpoint Technical Support and Maintenance Services

The contract entails the provision of ongoing technical support and maintenance services for the Proofpoint platform, ensuring continuous system reliability through real-time monitoring, threat intelligence updates, and coordinated incident response. This includes the timely deployment of software patches and version upgrades to maintain platform security and functionality, all tailored to meet the cybersecurity needs of the Government of Jamaica. The services are structured as a subcontract under the ICT Authority, with the work governed under NAICS code 541512 for computer systems design and related services. The contract was posted on August 3, 2026, and the performance location is tied to the Government of Jamaica’s operational scope, though specific geographic details are not provided. While the solicitation number and point of contact information are absent, the contract remains accessible through the Jamaican eProcurement portal for interested parties seeking further operational or compliance details. The scope emphasizes proactive defense and system integrity rather than one-time installations, indicating a long-term partnership focused on sustained platform resilience against evolving cyber threats.