Quality Control of Digitized Files

The contract involves providing quality control (QC) inspection services for digitized files on behalf of the U.S. Citizenship and Immigration Services (USCIS). USCIS needs to convert a substantial amount of paper forms and supporting documents into digital format to support various directorates including the Service Center Operations Directorate, Field Operations Directorate, Immigrant Investor Program Office, Administrative Appeals Office, and RAIO. The contractor will be responsible for performing QC inspections on a representative sample of scanned images to ensure data integrity before these files are ingested into the Content Management Service (CMS)/STACKS system, thereby maintaining standardized records management and meeting quality standards. The contract falls under the 8(a) program and the relevant NAICS code is 541990. The primary location for performance is Jessup, Missouri. Key points of contact include Amy Rotax and Charnique Thomas, with Danielle Hubbard serving as the Small Business Specialist and APFS Coordinator. The period of performance and estimated award date were recently updated as of March 19, 2026. This opportunity is currently forecasted and open for eligible businesses to provide digitization quality control services to support critical USCIS operations.