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Qualtrics

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Department of Commerce is seeking a Qualtrics solution to implement a common tool for collecting and analyzing feedback from core partners regarding Impact-based Decision Support Services. This initiative aims to assess service quality and evaluate National Weather Service performance during recurring and significant events to improve overall information delivery to the nation. The survey distribution will encompass a wide network of operational centers, including eight National Centers, six Regional Operation Centers, 122 Weather Forecast Offices, 13 River Forecast Centers, and 21 Center Weather Service Units. This forecast, categorized under NAICS code 513210, lists Silver Spring as the place of performance and identifies Angela Barnes as the primary point of contact.

General Info

Commerce seeks Qualtrics solution for NWS partner feedback and service quality analysis.

Agency

Department of Commerce

NAICS

513210 - Software Publishers

Place of Performance

SILVER SPRING, MD, USA

Set-Aside

NONE

Documents

0

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Timeline

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forecast

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Organization & Contact Information

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AgencyDepartment of Commerce
Contacts2 people available
OfficeN/A
Organization / Agency
Department of Commerce
Office AddressN/A
Contacts

Full Description

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To provideconsistent Core Partner management and IDSS delivery, a common tool collecting andanalyzing core partner feedback on these specialized services is needed. Thisinformation collection seeks to assess the quality of IDSS, and the results can be usedto better serve the information needs of our core partners. This will allow for the furtherevaluation of NWS performance for recurring and significant events, allowing improvedservices to the nation.The following operational centers will have the opportunity to distribute the survey:¿ 8 National Centers (AWC, CPC, NHC, OPC, SPC, SWPC, WPC, NWC)¿ 6 Regional Operation Centers (ROCs)¿ 122 Weather Forecast Offices¿ 13 River Forecast Centers¿ 21 Center Weather Service Units¿ Other offices or specialized positions as determined by survey managers

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