Quetech Annual Support Plan (Annual Server Hosting Service)

The Texas Health and Human Services Commission is soliciting bids for an Annual Support Plan to provide server hosting services for the Department of Family Protective Services, under solicitation number HHS0017704. This contract aims to secure reliable and secure annual server hosting support to ensure the continuous operation of critical systems used by DFPS in safeguarding vulnerable populations. Bidders must submit proposals by the deadline of August 5, 2026, at 4:30 PM Central Time, with the solicitation published on July 22, 2026, and all performance expected to occur within the state of Texas. The procurement is managed under the state government procurement framework and does not specify a set-aside designation or NAICS code. Primary points of contact for inquiries and submissions are handled by Samantha Arriaga of the Texas Health and Human Services Commission, reachable via email at Samantha.Arriaga@hhs.texas.gov or by phone at 512-406-2507. All technical specifications, service requirements, and compliance expectations are detailed in the full solicitation document accessible through the TX SmartBuy portal. Vendors are expected to demonstrate proven experience in secure, scalable server hosting solutions, ongoing technical support, and adherence to state and federal information security standards applicable to public child welfare systems. Proposals must address service levels, uptime guarantees, data protection measures, and response protocols to ensure system integrity and uninterrupted access for DFPS personnel.