R--MilitayOneSource Program

Description: This is a synopsis of a requirement in support of the Department of Defense (DOD), Military Community and Family Support Services, Military OneSource Program for Employee Assistance Services (EAS), family support services (childcare, eldercare, education, etc.) and face-to-face, non-medical counseling services to approximately 4 million members of the Armed Forces and their families at locations worldwide. Access to obtain these services will be through the Internet, telephone, and e-mail 24 hours a day, 7 days a week. This effort involves interacting with the active, guard and reserve members and their families, furnishing expert consultation and education, and research and referrals to a broad array of resources, information, and services. The place of performance is the National Capital Region (NCR) and possibly other military bases throughout the Continental United States (CONUS). The acquisition is being managed by the US Department of Interior (DOI) / National Business Center (NBC) / Acquisition Services Directorate Herndon (AQD-Herndon) as a Federal Franchise Fund Contracting Office under the authority of the Government Management Reform Act to provide acquisition services to all Federal and DoD Agencies. It is anticipated this effort will include the following requirements: call center operations; website development and operations; marketing; educational materials; program and facilities management; and non-medical counseling services. The counselors/consultants shall be available 24/7, to provide expert consultation, education, information, and referral services. The Contractor shall maintain an Employee Assistance Professional/Work Life structural organization and integrate non-medical counseling services within Military OneSource. The type of contract being contemplated is predominately a Firm Fixed Price contract with some optional Time and Material/Labor Hour CLINs. The Government is anticipating a base year and 4 one year option periods. The North American Industry Classification System (NAICS) code is 624190, entitled, Other Individual and Family Services Administrative Management and General Management Consulting Services with a small business size standard of $6.5M. The proposed acquisition will be utilizing procedures as set forth in FAR Subpart 12 & 15. A complete RFP package is available by downloading the documents at the AQD Website as follows: http://www.aqd.nbc.gov/solic/openmarket.asp. The RFP and any subsequent amendments will only be available in electronic format. No CD-ROMs or hardcopy documents will be distributed. Potential contractors are hereby notified that the RFP and subsequent amendments will ONLY be available for download at the above site. Potential offerors will be responsible for downloading their own copy of the RFP and amendments (if any). This will be the only method of distributing amendments; therefore, IT IS THE OFFERORS' RESPONSIBILITY TO CHECK THE WEB SITE PERIODICALLY FOR ANY AMENDMENTS TO THIS RFP. Offerors must be registered in the Contractors Central Registration (CCR) in order to participate in this procurement. Lack of registration in the CCR database will make a contractor ineligible for award. Contractors may obtain information on registration and annual confirmation requirements by calling +1 (555) 000-0000, or via the Internet at http://www.ccr.gov. If you need assistance or have questions, please contact Shelita Burks, Contracts Specialist, contact@example.gov. Contracting Office Address: US Department of Interior / National Business Center / Acquisition Services Directorate 381 Elden Street, Suite 4000, Herndon, VA 20170-4817 Point of Contact(s): Shelita Burks, Contract Specialist, contact@example.gov Hallinan, Contracting Officer, contact@example.gov.