R699--SaaS Survey Management

Request for Information 36C77621Q0037 SaaS Survey Management I. Introduction: The sources sought notice is for information and planning purposes only and shall not be construed as a solicitation or as an obligation on the part of the Department of Veterans Affairs (VA). The VA is currently conducting market research to locate qualified, experienced and interested potential sources. Responses will not be considered as proposals, nor will any award be incurred by interested parties in responding to the sources sought announcement. The NAICS code for this procurement is 518210, Data Processing, Hosting, and Related Services (Application Hosting) and the Small Business Administration Size Standard is $35,000,000.00. The Veterans Health Administration (VHA) is seeking interested sources (contractors) for a SaaS Survey Platform that will be used by VHA to create customized and standardized surveys to collect data and develop reports for learning and workforce related measurement activities such as evaluations and needs assessments. The contractor will provide the VA Human Capital Management (HCM) Program Office with access to the online software system. The contractor will not be responsible for developing survey questions, distributing surveys to participants, analyzing data outside of the standard functions of the software, or conducting evaluations. At this time, no solicitation exists. Therefore, DO NOT REQUEST A COPY OF THE SOLICITATION. II. Submittal Information: Responses are due no later than 1:00 PM EST November 20, 2020. Responses shall be limited to 10 pages, 12-point font minimum. Please be advised that all submissions become Government property and will not be returned. Responses shall be sent to Erich Hoffman at contact@example.gov . Questions or comments regarding the RFI are due no later than 1:00 PM EST November 18, 2020. Responses shall provide administrative information, and shall include the following as a minimum: Company Name, DUNs number, Company mailing address, phone number, name of designated point of contact and e-mail of designated point of contact. Company business size and status (i.e., Large Business, Small Business, Service-Disabled Veteran Owned Small Business, Women-Owned Small Business, etc.), the number of years in business, affiliate information: parent company, joint venture partners, potential teaming partners. Capability/Qualifications A written response to numbers 1 31 providing clear and unambiguous evidence to substantiate the capacity to fulfill this requirement. Description of the capabilities/qualifications/skills your company possesses to perform services described below: Directly address the following questions in your response: Is the proposed solution FedRAMP certified? Does the proposed solution have a VA ATO (Authority to Operate)? Does the proposed solution support SSO (Single Sign On)? Does the software support fully customizable surveys that can be created quickly and efficiently by VA personnel in an administrative environment? Does the solution have the ability to preview the survey prior to finalizing, launching or activating? Does the solution have the ability to support logic branching functionality and skip patterns within surveys? Does the solution support automatic numbering (and renumbering) of questions when entered and arranged on a survey? Does the solution support a customized branded theme that can be applied to surveys? Does the solution support the ability to import/build functionality to support standard questions? Does the solution support the ability to copy full surveys or individual survey items within and across surveys? Does the solution have a mobile version available? Does the solution have a scoring functionality? Does the solution support multiple survey question types available (T/F, MCSR, MCMR, Text, etc.) and document upload? Does the solution have the ability to distribute surveys via multiple mechanisms including anonymous links, QR codes, and automated e-mail system to include ability to send automatic email reminders? Does the solution have a system check in place to prevent duplication of survey submission participants are unable to take a survey more than once? Does the solution support the ability to set specific active dates for surveys, password protect surveys, and authentication of respondents? Does the solution support the ability to send e-mail notifications upon survey completion to respondents and other designated contacts including notifications that are conditional to a survey response value? Can the solution provide an estimate of the average time expected to complete a survey? Are Standard Reports available with graphic representations of data? Does the solution support the ability to develop customizable reports; also supported by graphic representation? Can the solution provide real-time response data available throughout the survey open period to those accessing reports or system administrators? Does the solution support the ability to sort, filter, or stratify data and reports? Does the solution support automated descriptive statistics including percentages, mean, and standard deviation? Does the solution support data export at individual level to Excel and SPSS? Does the solution support report s exportable to Excel, PDF, and Word? Does the solution support the ability to create link to reports available outside of administrative environment that update in real-time as surveys are completed? Does the solution support import of data functionality? Does the solution support consistent reporting format across varying reports? Does the solution support the ability to calculate additional variables from responses to survey items? Does the solution support product improvements, updates and enhancements on a regularly scheduled basis as the product evolves? Does the solution incorporate these essential features: Advanced quotas? Advanced question types? Expert review compliance assist? Expert review response quality (advanced)? Custom theme? Brand theme? Offline App? Screen out reporting? SMS? Stats iQ (Describe and Relate)? Stats iQ (Pivot and Regression)? Directory Advanced? Add Users Admin User (Unlimited)? Core number of responses: up to 200000? Vanity URL: 4? Text IQ? Developer tools? Branded URL? All Email Correspondence for this project must reference the RFI Number and Project Title in the subject line of the email. Example: RFI 36C77621Q0037 SaaS Survey Management. No phone calls will be accepted. DISCLAIMER This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI. Responders are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party s expense. Not responding to this RFI does not preclude participation in any future Request for Proposals, if any is issued. Primary Point of Contact: Erich Hoffman, Contract Specialist E-Mail: contact@example.gov