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Records Operations Support Services (ROSS) for the USCIS National Records Center and Harrisonburg File Storage Facility

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The United States Citizenship and Immigration Services National Records Center requires a contractor to provide Records Operations Support Services consisting of administrative and technical records management and maintenance. These services will be performed at the National Records Center and Extension Site 1 in Lee's Summit, Missouri, as well as the File Storage Facility in Harrisonburg, Virginia. The primary objectives are to ensure efficient records responsibility, maintain federal compliance, and provide high-quality customer service while securing sensitive materials and personally identifiable information. This forecast is designated as an 8(a) set-aside under NAICS code 561110. The anticipated period of performance is scheduled from March 1, 2027, through February 28, 2032, falling under Fiscal Year 2027. The estimated solicitation release date is currently set for September 11, 2026, with Matthew Perryn serving as the primary point of contact and Arthur Morales as the alternate contact.

General Info

Provide secure records management and support services for USCIS NRC facilities, ensuring compliance.

Agency

Department of Homeland Security → United States Citizenship And Immigration ServicesView Agency

NAICS

561110 - Office Administrative ServicesView NAICS

Place of Performance

Lee's Summit, MO, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Organization & Contact Information

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AgencyDepartment of Homeland Security → United States Citizenship And Immigration Services
Contacts2 people available
OfficeN/A
Organization / Agency
Department of Homeland Security → United States Citizenship And Immigration Services
View Agency Profile
Office AddressN/A
Contacts
Matthew Perryn
contact@example.gov
+1 (555) 000-0000
Arthur Morales
contact@example.gov
+1 (555) 000-0000

Full Description

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***Update 8/19/2026: Estimated solicitation release date updated to 9/11/2026. ***
***Update 7/24/2026: Estimated solicitation release date updated to 8/17/2026, Alternate contact changed from Gregory Schroeder to Arthur Morales***
***Update 7/14/2026: Estimated solicitation release date updated to 8/10/2026, anticipated period of performance start date changed to 3/1/2027, anticipated period of performance end date changed to 2/28/2032, Fiscal Year changed to FY2027***
****Update 6/5/2026: Estimated solicitation release date updated to 6/30/2026 and anticipated award date changed to 9/30/2026****
***Update, 03/25/2026: Primary Contact changed from Mandy Livingston to Matthew Perryn matthew.r.perryn@uscis.dhs.gov, alternate contact, contract type, est. solicitation release date, and award type updated ***
USCIS National Records Center (NRC) has a requirement for a contractor to provide support services required under this contract include administrative and technical functions in support of records management for the USCIS Records Operations Support Services (ROSS). The successful contractor is to provide records management and maintenance services for the NRC and NRC Extension Site 1 (ES-1), Lee’s Summit, MO, and its sub-office, the File Storage Facility (FSF or HBG), Harrisonburg, VA. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient, effective, and accountable records responsibility and excellent customer service. The primary functions of this contract include but are not limited to: • Provide efficient and effective records management and maintenance functions in support of the USCIS Records Program. • Provide outstanding customer service. • Ensure compliance with all federal mandated directives. • Maintain proper personnel security clearance levels. • Ensure proper security of all files, to include empty A-File jackets. • Report all personnel actions timely. • Ensure proper handling of security-sensitive materials, including PII and chain-of-custody requirements.

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