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Records Operations Support Services (ROSS) for the USCIS National Records Center and Harrisonburg File Storage Facility

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The United States Citizenship and Immigration Services National Records Center requires a contractor to provide Records Operations Support Services (ROSS) for the NRC and NRC Extension Site 1 in Lee's Summit, Missouri, as well as the File Storage Facility in Harrisonburg, Virginia. The contractor will be responsible for administrative and technical records management and maintenance functions, ensuring compliance with federal directives and maintaining strict security for sensitive materials and personally identifiable information. Key objectives include providing high-quality customer service and maintaining proper personnel security clearance levels. This forecast is designated as an 8(a) set-aside under NAICS code 561110. The estimated solicitation release date is October 5, 2026, with an anticipated period of performance running from April 1, 2027, through March 31, 2032. Matthew Perryn serves as the primary point of contact, with Arthur Morales as the alternate contact.

General Info

8(a) set-aside for records operations support services from April 2027 to March 2032.

Agency

Department of Homeland Security → United States Citizenship And Immigration Services

NAICS

561110 - Office Administrative Services

Place of Performance

Lee's Summit, MO, USA

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

1 update
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forecast

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Organization & Contact Information

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AgencyDepartment of Homeland Security → United States Citizenship And Immigration Services
Contacts2 people available
OfficeN/A
Organization / AgencyDepartment of Homeland Security → United States Citizenship And Immigration Services
Office AddressN/A
Contacts
Matthew Perryn
contact@example.gov
+1 (555) 000-0000
Arthur Morales
contact@example.gov
+1 (555) 000-0000

Full Description

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***Update 9/16/2026: Estimated solicitation release date updated to 10/5/2026. Estimated period of performance updated to 4/1/2027-3/31/2032. ***
***Update 8/19/2026: Estimated solicitation release date updated to 9/11/2026. ***
***Update 7/24/2026: Estimated solicitation release date updated to 8/17/2026, Alternate contact changed from Gregory Schroeder to Arthur Morales***
***Update 7/14/2026: Estimated solicitation release date updated to 8/10/2026, anticipated period of performance start date changed to 3/1/2027, anticipated period of performance end date changed to 2/28/2032, Fiscal Year changed to FY2027***
****Update 6/5/2026: Estimated solicitation release date updated to 6/30/2026 and anticipated award date changed to 9/30/2026****
***Update, 03/25/2026: Primary Contact changed from Mandy Livingston to Matthew Perryn contact@example.gov, alternate contact, contract type, est. solicitation release date, and award type updated ***
USCIS National Records Center (NRC) has a requirement for a contractor to provide support services required under this contract include administrative and technical functions in support of records management for the USCIS Records Operations Support Services (ROSS). The successful contractor is to provide records management and maintenance services for the NRC and NRC Extension Site 1 (ES-1), Lee’s Summit, MO, and its sub-office, the File Storage Facility (FSF or HBG), Harrisonburg, VA. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient, effective, and accountable records responsibility and excellent customer service. The primary functions of this contract include but are not limited to: • Provide efficient and effective records management and maintenance functions in support of the USCIS Records Program. • Provide outstanding customer service. • Ensure compliance with all federal mandated directives. • Maintain proper personnel security clearance levels. • Ensure proper security of all files, to include empty A-File jackets. • Report all personnel actions timely. • Ensure proper handling of security-sensitive materials, including PII and chain-of-custody requirements.

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