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This Government Contract opportunity was posted on April 5, 2011. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Recovery- Database Administration (DB2) - DA/DBA IDIQ contract holders only

Awarded
110204Federal

Contract Overview

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This contract opportunity is exclusively available to contractors holding the CMS Database Administration (DB2) Task Order under the DA/DBA IDIQ, with an anticipated competitive award in March 2011. CMS plans to award a Firm Fixed Price contract to one eligible contractor to provide round-the-clock support for the MEDICAID and MEDICARE programs, based in Baltimore, MD. The contract requires continuous 24/7 availability to address rapid development needs that are not covered by existing CMS alert monitoring systems. Key responsibilities include scripting and programming for alert notifications, managing shift work and scheduled coverage, and providing on-call support for tasks such as object creation, environmental clean-up and troubleshooting, software upgrades, fixes, and patches. Contractor personnel must respond to support requests initiated via a supported phone interface within one hour and continue working on issues until resolved. The contract will operate under NAICS code 541513 and is set aside for 8(a) competitive businesses. Points of contact for the contract include Nathaniel M. Barbato and Contracting Officer Candice Savoy. The opportunity is described as a presolicitation with details available through the SAM.gov workspace, emphasizing the importance of rapid, reliable technical support for critical healthcare database systems.

General Info

Firm Fixed Price 24/7 CMS DB2 support contract for Medicaid/Medicare under 8(a) set-aside.

Agency

N/A

Contract Value

$15,838,805

NAICS

541513 - Computer Facilities Management Services

Place of Performance

BALTIMORE, MD, 21244, USA

Set-Aside

NONE

Award Issued Date

Documents

0

No documents available

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Timeline

PhaseAwarded
Posted

Presolicitation

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyN/A
Contacts2 people available
OfficeN/A
Organization / Agency
N/A
Office AddressN/A
Contacts
Candice SavoyContracting Officer

Full Description

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This notice is provided for information purposes only. This opportunity is available only to contractors under the CMS Database Administration (DB2) Task Order which is scheduled to be competitively awarded in March 2011. CMS intends to award a Firm Fixed Price (FFP) contract to one of the DA/DBA IDIQ contract holders. 24/7 support for the MEDICAID and MEDICARE programs. The 24/7 support will require additional contractor effort. The support must have the following specifications: 1. Provide scripting and programming for alert notification of problems, where CMS alert monitoring does not cover Support of Rapid Development needs. 2. Contractor personnel shall manage shift work and scheduled coverage for the needs of rapid development. Contractor personnel SHALL be on call 24/7 to provide support for, but not limited to; object creation, environmental clean-up, environmental troubleshooting, software upgrades, fixed and patches. 3. Initiation of rapid development support will be by a supported phone interface, and must be responded to within a one hour period. From initiation, the issue will be worked until completion of the development issue.

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